Close

Customer Service: How To Keep Your Client Happy

It’s not just about doing great hair, makeup, nails or skin care. So much of keeping your client happy is customer service. Eric Fisher shares his ten tips on making the client feel valued and important.

Read more

Eric Fisher Introduces "Style With Knowledge"

Eric Fisher and Prosper U help stylists achieve red-carpet worthy blowouts with an in-depth blowout and stylist program.

Genuine Mr. Nice Guy

Look up “busy” in the dictionary, and you just may see Eric Fisher’s picture. Between managing his three eponymous salons and a cosmetology school in Wichita, Kansas, traveling the country as a platform artist with Aquage, and ...

STAMP 2014: Eric Fisher's E-Letter

Eric Fisher's Salons in Wichita, Kansas, pick up a STAMP award for its monthly promotional e-mail newsletter.

The Age of the Guest Experience

Today’s savviest beauty customers are shopping for experiences, and will pledge their loyalty to salons and spas that deliver. The industry’s hospitality masters share how to create and maintain a competitive edge through the guest experience.

Eric Fisher's Hospitality Vocabulary

As one of the industry's thought leaders in the area of creating an unforgettable guest experience, Eric Fisher is shaping the vocabulary he expects staff to use with guests.

Eric Fisher's Three Non-Negotiables

Prosper U's Eric Fisher shares his three non-negotiables when it comes to customer service in his salon.

TIP OF THE WEEK for Stylists, Colorists and Salon Owners

Check back to see what new tip we added! (This article is updated frequently.)