client consultation

Are You Oversharing?

When problems arise in the salon, your team’s first priority should always be to make things right. Customers don’t need to know the details.According to John DiJulius, owner of the John Robert’s Spa chain in Cleveland and the ...

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SALON TODAY RECOMMENDS: 5 Tips for Salon Owners on Being a Leader that Elevates Stylists and the Business

In SALON TODAY’s constant search for practices and strategies that lead to stronger salon businesses, we came across five articles from Aveda Means Business that offer valuable tips to salon owners. From how to support your stylists and ...

The Language of Body

In business and in our personal life, it isn’t the brain people see, it’s our body language and it has either a positive or negative effect. How we stand or greet someone gives people an impression. We are fortunate in the beauty ...

Cultivating Conversation in the Chair

Tips for cultivating a professional, sophisticated chair-side conversation.

Let's Talk Thinning Hair

Diane Stevens, the owner of Cole Stevens Salon in Washington D.C. and a Nioxin design team member, offers advice on working with clients with thinning hair.

Personal Service Using Tablets at the Chair

Shortcuts CEO Paul Tate takes a look at how the tablet will change the chairside consultation and strengthen the relationship between the stylist and the client.

5 Key Consultation Questions

Danielle McDowell, co-founder of, helps stylists make a great first impression with five questions to ask in the first client consultation.

The Stylist's Champion: Harry D. Wood

After a successful 20-year styling career and several leadership roles at the Van Michael Salon in Atlanta, Georgia, Harry D. Wood felt that developing an educational program that helped stylists excel at their careers and enhance their income was his next entrepreneurial progression.

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