A multi-service, consultative approach with each client helps Hair + Co. BKLYN boost their average ticket, as well as client retention. Owner Shannon King explains.
As Charles Ifergan looks at turning over the reins of his namesake salon, with three locations in Chicago, Illinois, to his daughter Olivia and son Philippe, he shares five tips for handling a smooth generational transition in his blog.
The average salon owner juggles a multitude of responsibilities at any one time, and for most, a serious burnout is just around the corner. Salon Interactive's Jim Bower walks you through the five signs of burnout and what you can do to avoid it.
In 2018, the guest services team checked their prebooking rate 35,000 times last year--find out why they were so motivated so see that metric grow.
From planning what new services to add to the menu to mentoring the service providers who show the most opportunity, China Wong takes a strategic approach to cultivating growth at Salon Spa W--and it's paid off big time.
Master Stylist Amanda Paul consistently averages more than two services per guest. Find out how she upgrades each client.
SALON TODAY's latest Beauty Pulse Survey invites salon owners to express their thoughts about retail in light of growing online competition.
After years of struggling to achieve profitability in a large salon, Elisha Smith buys a boutique salon and shifts her focus to retail.
Ask not what your community can do for you, but what you can do for your community. Author Quint Studer encourages business owners to adopt some community betterment projects this Valentine's Day.
If you're an owner looking for salon recommendations or simply a salon professional wanting some advice on how stay professional, Sherry Ratay, Joico colorist and color expert, has the answers! Read on!
Gene Juarez Salons and Spas has developed six pillars of future-preparing so their teams are ready for the future.