What kind of continuing education do you have at your salon? Are you inspiring your employees to reach their full potential? This month Aveda Means Business covers topics from in-salon education to minimizing stylist turnover. Learn some ways on how to attract stylists who are passionate about the business and who will fit in with your salon’s culture.
Many of the country’s most brilliant, talented and powerful people live and work in the Georgetown neighborhood of Washington, D.C. They’re politicians, diplomats, attorneys. Also professors and students at the nation’s top universities. So, if you’re servicing these people in your salon, you had better be at the very top of your game.
Mary Brunetti chats about the about five key elements in selecting and training staff.
Here are seven strategies at Headlines The Salon that have played a role in forming a strong, cohesive, successful, cross-generational team.
At the Julius Michael Scarsdale Hair salon in Scarsdale, NY co-owners Julius Michael and Monica Wald never single anyone out for special treatment. As far as they’re concerned, every client is entitled to a celebrity-worthy experience! Here’s how they make each customer feel like a star!
At J. Nicolle Salon and Spa, Jennifer Kennedy takes the concept of Love Week, which she heard about at Serious Business in 2017, and develops culture-building and marketing programs around it.
The options are endless for clients when it comes to selecting a salon, and once they’ve chosen, a return visit isn’t a slam dunk. Retaining happy clients who will refer friends and family requires superb customer service, smart systems and consistency.
Leaders from Gila Rut Salons launch Beauty Backbone, a website of salon business programs, templates, and one-on-one coaching.
Gadabout’s Frank and Jana Westerbeke elevate the in-salon educational experience with a new Resource Center, which they are lovingly promising to share with the industry and the community of Tucson.
Seeking a way to make her 900-square-foot salon even more productive, Tammy Erhbaker designs a communal station system that also promotes camaraderie.