Meet the 2019 SALON TODAY 200 honorees in Retail and Merchandising. These salons and spas know successful retail sales are the result of the entire team pulling their weight. Owners and managers plan promotions and create displays, service providers educate the client and make recommendations and the front desk closes the sales.
The Salon Today 200 Technology honorees realize that embracing the latest software or tech tool is like adding a new manager to the team. Today's technologies keep schedules fully booked, motivate the team, recruit new clients and market to existing ones.
The SALON TODAY 200 honorees in the area of Employee Education realize that the future of their business relies on their ability to train and develop their talent today. The ST200 honors these salons for their excellence in Employee Education.
Inspired by the success of its #30Days2Grow challenge, Phorest Salon Software designs a week-long retail competition, invites all salons to enter, and issues daily challenges to the participants. What happens to these salons' retail sales is beyond inspiring.
From consolidating your data to delegating to your team, Salon Iris' Jeff Dickerson outlines five strategies for making your life as a salon owner easier.
Mara Gourdine, Corporate Culture Ambassador at John Paul Mitchell Systems, shares these starting points for identifying a cause and creating a successful campaign within your salon.
As the number of clients concerned about thinning hair and hair loss quickly grows, the HAIR+ category is emerging as phenomenal opportunity for stylists who want to develop a specialty and a new revenue stream for salons.
They say the key to every great relationship is communication – and handling a guest complaint is no different. It’s not ideal to have to communicate with an upset guest, yet we’ve all been there and it’s likely we’ll be there again someday. Here are the dos and don’ts to keep in mind to help you successfully communicate with upset guests.
Domino’s new Carryout Insurance illustrates that you have a problem when a guest is unhappy, even if it’s not your fault. The DiJulius Group demonstrates the value of having an insurance policy for your salon services.