It’s no secret that our industry spins on word-of-mouth. However, as the internet becomes the first stop for everything, online reviews now have to power to make or break your business. In this e-book, you will learn:
* The first steps to mastering your salon or spa’s online reputation
* How to activate reviews on Google, Facebook and Yelp
* How you can use the latest online reputation management technology to your advantage
* How to handle negative reviews with care
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