Neil Ducoff

Neil Ducoff, founder and CEO of Strategies

What Your Employees are Afraid to Tell You

The usual talk among leaders is about needed conversations with employees regarding behavior and performance issues. And for those conversations that are guaranteed to raise your blood pressure, there are some fine books available, such as "Fierce Conversations" and "Crucial Conversations" to help you through. But what happens when employees need to tell you about issues with your behavior and performance as their leader?

What's on your Compromise List?

by Neil Ducoff

Every leader has one. It's that list of leadership projects, tasks and responsibilities that you prefer to avoid, ignore or bestow with your highest level of procrastination. It is truly amazing how you can find a zillion low-level things to do rather than tackle your compromise list and check off a few items.

Are You Keeping your Promise to the Customer?

by Neil Ducoff

Follow the four strategies that ensure your brand keeps its promise to your customers.

Employees Quit Leaders Not Companies

by Neil Ducoff

From the calls we’ve been getting at Strategies, it seems like the employee revolving door is spinning a bit faster this summer. It sounds something like, “My salon/spa lost $160,000 in sales because these technicians quit and went down the street.” And then there’s all the drama, ugly words and feelings of betrayal. It’s like that voice in your head keeps saying, “How could they do this to me after all I did for them?”

Setting up Structure

by Neil Ducoff

Structure ensures efficiency, productivity, consistency and predictability. Lack of structure ensures chaos, conflicting agendas, dissension, stagnancy and, worst of all, uncertainty.

Setting up Structure

by Neil Ducoff

Structure ensures efficiency, productivity, consistency and predictability. Lack of structure ensures chaos, conflicting agendas, dissension, stagnancy and, worst of all, uncertainty.

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