Management Practices

Let Us Pick Your Brain on Salon Management

Stacey Soble | January 24, 2019 | 11:54 AM

If you are the owner or manager of a salon or spa, we'd love the opportunity to pick your brain for a few minutes.

SALON TODAY's Beauty Pulse surveys are fun, fast and informational. We ask a few quick questions about your business operation that are purposefully designed to take no longer than five minutes of your time. The results of this polling help us design infographs and articles that help in your salon forecasting.

Topics of former Beauty Pulse polls included staff meetings and employee turnover.

CLICK HERE to discover the topic of this month's poll and to give us your feedback.

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Management Practices
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Taking the Sting Out of Turnover

January 2, 2019

Turnover in the hair salon industry is not news. It happens and will continue to be a concern to all salon owners. What is of importance is how you deal with owning and managing a successful salon knowing stylists that you have trained, promoted and encouraged, will leave.

Management Practices
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Dos and Don’ts When Communicating with Upset Guests

July 31, 2018

They say the key to every great relationship is communication – and handling a guest complaint is no different. It’s not ideal to have to communicate with an upset guest, yet we’ve all been there and it’s likely we’ll be there again someday. Here are the dos and don’ts to keep in mind to help you successfully communicate with upset guests.

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