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Salon & Spa Services

The Business of Hair Color: Plan Your Appointments

Stacey Soble | March 31, 2014 | 3:54 PM

The Business of Hair Color: Plan Your AppointmentsFor colorist, conducting a thorough consultation is comfortable with new clients, but too many are resistant do a consultation with the client who has been coming to them for years.

“Everyone has a different style and approach on this, but I like to consult a client’s history before she comes in, do some note-taking and really plan for her visit,” says Keune studio team member Christopher Sulimay. “Then when she sits in my chair, I’ll say something like, ‘Susan, I saw you were coming in today and I’ve been thinking about your hair lately—I’ve just been to a new class and I have some ideas I’d like to share with you.’ That way you’re inviting Susan to have a consultation with you again.”

You can pull some tear sheets or pull out your iPad and show Susan some images that you pulled with her in mind. “And although she may not be ready for that change today, it starts the conversation and helps put an overall plan in place,” says Sulimay.

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Eufora International announces the launch of their Wellness category, which gives salon professionals an easy way to bring the booming wellness industry to their guests in a seamless experience to complement their existing hair care offerings. The line of candles, essentials oil blends and air mists help to create an exceptional “scentsory” salon experience for guests, one that be customized to positively impact everything from heartrate to stress levels, memory and mood.

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