Management Practices

Listen to and Question the Experts

Stacey Soble | September 11, 2015 | 8:07 AM

You don’t tell your surgeon how to hold a scalpel. She/he has spent a considerable portion of their life learning more about what they do than you’ll ever need or want to know. You trust them. 

The same holds true for graphic artists, marketers, public relations practitioners, lawyers, arborists, stylists, colorists, embalmers, and entomologists. 

Anything that can be done, there are people that specialize in it, they’re experts. Reach out and listen to them. If you’re a kick-ass stylist, colorist, or salon owner, there’s a good chance you didn’t have the opportunity to specialize in every other professional realm that exists. 

However, don’t soak in all this information blindly. Question it. Question everything you hear and see. The only way we have to move forward is by questioning how things are currently being done. There is a lot to be learned from the experts, we can’t exist without them…but there is always more to learn and new ways to do things.

Without questioning the experts, life would be very different. Our lives would include bloodletting, lobotomies, fear of sailing off the end of the Earth, believing box color works like a visit to the salon, and thinking that stylists are just people that cut hair.

Realize where your weaknesses are, reach out to the experts, and then pause and reflect long enough to make sure you don’t see a better way. Question things enough to know if the accepted method is what works best for you, or if maybe some adjustments are needed.

More from Management Practices

Management Practices
Management Practices

Dos and Don’ts When Communicating with Upset Guests

July 31, 2018

They say the key to every great relationship is communication – and handling a guest complaint is no different. It’s not ideal to have to communicate with an upset guest, yet we’ve all been there and it’s likely we’ll be there again someday. Here are the dos and don’ts to keep in mind to help you successfully communicate with upset guests.

Management Practices @vanessapalstylist cutting a precision bob hairstyle. 
Management Practices

SALON TODAY RECOMMENDS: Strategies for In-Salon Education & Minimizing Stylist Turnover

Lauren Salapatek | May 4, 2018

What kind of continuing education do you have at your salon? Are you inspiring your employees to reach their full potential? This month Aveda Means Business covers topics from in-salon education to minimizing stylist turnover. Learn some ways on how to attract stylists who are passionate about the business and who will fit in with your salon’s culture.

Management Practices Sponsored by L'Oréal Professionnel

OWNER TO OWNER: The David Rios Salons’ Secrets to Providing 5-Star European Service for the Country’s Most Demanding Clients

May 2, 2018

Many of the country’s most brilliant, talented and powerful people live and work in the Georgetown neighborhood of Washington, D.C. They’re politicians, diplomats, attorneys. Also professors and students at the nation’s top universities. So, if you’re servicing these people in your salon, you had better be at the very top of your game.

Load More