Jim Valenzuela, who has grown his barbershop concept into 36 locations across 15 states with more to come, offers up two of his locations and his management team, for the latest Tour de ISBN.
With 35 barbershops open and another 60 in the works, V's Barbershop strives to maintain a consistent service at every location. That proves tough when water quality and water pressure varies greatly from location to location, so Emily Brown, director of operations, sought some help from Ecoheads.
With the opportunity to watch a family dynasty grow over the past 20 years, Salon Today's Stacey Soble makes some observations about Gadabout Salonspas and the foundation of success the business has with Pam McNair-Wingate.
In Ft. Lauderdale, Florida, the Ouidad Salon by Chadwick and Igor is elevating the client experience by embracing a new communication technology.
As New York's Salon AKS celebrates its 20th anniversary, the salon's founders, Alain Pinon, Kao Hui and Susanna Romano share the strategies of their success.
A trio of quick-draw artists capture they key messages revealed from the stage at Serious Business 2017, offering attendees a helpful visual memory.