| 847 204-8762 | [email protected]
Owner: Lisa Martin
Operation Spa helps you master your day-to-day challenges with ease and ensure your clients are getting the treatment they deserve through undercover evaluations, employee incentive programs and more.
Why we're different: Our passion and expertise is exclusive to salon and spa business owners. We are licensed salon professionals who know the salon industry inside and out.
How we work: We provide the most cost-effective solutions, and customize our services to fit your vision, goals and needs. Our quote may be a simple project fee or an hourly rate which is available in blocks of time, billed weekly or monthly based on your specific needs.
Catch us at: operationspa.com
Our advice: "Purchasing a home normally requires a home inspection which is done for our safety, protection and peace of mind. This same process needs to be applied to your business. Without a firm foundation, all efforts, like advertising, discounts and promotions are set up to fail."
2011 wisdom: "Become proactive instead of reactive by having a consistent objective and ongoing system to monitor and evaluate your service, sales efforts and employees. This will allow you to catch problems early, know where to make changes and focus your training."