Business Webinar: Conquering Retailphobia
Redken, the leader in education and providing business resources, introduces the Professional Edge Webinar Series. Today's economic climate has challenged us to relook at how we perform and re-engineer what we do on a day to day basis. To guide you through these times, Redken is proud to bring you a series of monthly business building and professional growth webinars that will provide you with invaluable information on "thriving not just surviving" in these challenging times. Only Redken can bring you the top industry leaders in business and personal growth education. Experience the Professional Edge with The Redken Business Webinar Series.
Monday, June 8: 6:00pm EST
Conquering Retailphobia with Kristi Valenzuela
Is retailing a struggle for you? If it is, you're not alone, many salon professionals find "selling" to be a challenging skill. "Conquering Retailphobia" is a powerful program of systems and solutions that will show you how to do it with confidence and creativity.
* Understand the 'art' and uncover the truth behind why you don't like to 'sell'
* Overcome common challenges, including the fear of "NO"
* Open, maintain and close the sale everytime
* Learn how the front desk plays an important role in setting you up for retail success
About Kristi Valenzuela:
Kristi Valenzuela is the founder of Crystal Focus, Inc., located in Michigan. Her national recognition as a top business strategist and motivational speaker is based on years of hands-on business practices, which she has gradually developed into a system of success. Valenzuela teaches the latest systems and solutions to meet today's salon business challenges. She shares self-skills as well as team techniques to elevate your customer service in order to increase client retention, retail sales, and referrals.
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