Management Practices

Check Out The New SALON TODAY

Web Editor | July 10, 2011 | 1:36 PM

What’s new in March for SALON TODAY? Everything! Look for our freshly designed issue, packed with the news and views of the professional salon industry. Then, get involved:
  • Dig into our investigative reports for the skinny on new beauty trends.
  • Review a favorite business book.
  • Pose questions to an industry icon.
  • Take a troubling business issue to a salon coach for an illuminating answer.
  • Adopt a new business practice from another salon owner.
  • Explore a variety of opinions from every segment of the industry and weigh in with your own thoughts.

As always, we encourage you to tell us what you’d like to read about in our pages and to share your best business ideas. Weigh in by e-mailing Editor in Chief Stacey Soble at [email protected].

And for February in particular, we want to know:

What are your “untouchables?” In this era of tightening budgets, what are the protected areas in your budget—those valuable items and practices you’re not willing to cut? And, what are the “untouchables” for your clients? What business segments are staying strong, and even growing, despite a firmer grip on wallets?

Share your view by e-mailing Associate Editor Alison Shipley at [email protected].

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Dos and Don’ts When Communicating with Upset Guests

July 31, 2018

They say the key to every great relationship is communication – and handling a guest complaint is no different. It’s not ideal to have to communicate with an upset guest, yet we’ve all been there and it’s likely we’ll be there again someday. Here are the dos and don’ts to keep in mind to help you successfully communicate with upset guests.

Management Practices @vanessapalstylist cutting a precision bob hairstyle. 
Management Practices

SALON TODAY RECOMMENDS: Strategies for In-Salon Education & Minimizing Stylist Turnover

Lauren Salapatek | May 4, 2018

What kind of continuing education do you have at your salon? Are you inspiring your employees to reach their full potential? This month Aveda Means Business covers topics from in-salon education to minimizing stylist turnover. Learn some ways on how to attract stylists who are passionate about the business and who will fit in with your salon’s culture.

Management Practices Sponsored by L'Oréal Professionnel

OWNER TO OWNER: The David Rios Salons’ Secrets to Providing 5-Star European Service for the Country’s Most Demanding Clients

May 2, 2018

Many of the country’s most brilliant, talented and powerful people live and work in the Georgetown neighborhood of Washington, D.C. They’re politicians, diplomats, attorneys. Also professors and students at the nation’s top universities. So, if you’re servicing these people in your salon, you had better be at the very top of your game.

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