Management Practices

Profit Builders

Laurel Nelson | July 10, 2011 | 12:32 PM

Whether in the chair or at the shampoo bowl, the options for abbreviated spa services in your salon is endless. Clients love the convenience and so will you. Check out what other salon and spa owners are doing across the country:

• Scalp massages at the shampoo bowl

• Mini facials during color processing

• Mini facials for kids, groups and men

• Upper body chair massages

• Eyebrow and facial waxing at the shampoo bowl

• Aveda’s Blue Oil stress relieving treatment before or during services

• Manicures, pedicures and foot soaks during cut or blow-dry

• Make-up lessons or touch-ups post-service

• Brow and lash tinting at the shampoo bowl

• Eyelash extensions during color processing

• Paraffin treatments and hand massages any time

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Management Practices
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Dos and Don’ts When Communicating with Upset Guests

July 31, 2018

They say the key to every great relationship is communication – and handling a guest complaint is no different. It’s not ideal to have to communicate with an upset guest, yet we’ve all been there and it’s likely we’ll be there again someday. Here are the dos and don’ts to keep in mind to help you successfully communicate with upset guests.

Management Practices @vanessapalstylist cutting a precision bob hairstyle. 
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SALON TODAY RECOMMENDS: Strategies for In-Salon Education & Minimizing Stylist Turnover

Lauren Salapatek | May 4, 2018

What kind of continuing education do you have at your salon? Are you inspiring your employees to reach their full potential? This month Aveda Means Business covers topics from in-salon education to minimizing stylist turnover. Learn some ways on how to attract stylists who are passionate about the business and who will fit in with your salon’s culture.

Management Practices Sponsored by L'Oréal Professionnel

OWNER TO OWNER: The David Rios Salons’ Secrets to Providing 5-Star European Service for the Country’s Most Demanding Clients

May 2, 2018

Many of the country’s most brilliant, talented and powerful people live and work in the Georgetown neighborhood of Washington, D.C. They’re politicians, diplomats, attorneys. Also professors and students at the nation’s top universities. So, if you’re servicing these people in your salon, you had better be at the very top of your game.

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