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Technology

Can You Predict When A Client is Likely to Leave?

by Stacey Soble | June 20, 2018

At Data-Driven Salon Summit 2018, attendees learned how data can guide important management decisions, reflect the health of their business and motivate their team members. In an exclusive video with SALON TODAY, Phorest Salon Software's Ronan Perceval revealed that Phorest tracks data which can predict when a client is more likely to be getting ready to leave your salon, allowing you to quickly make changes to retain her business. 

In the video, Perceval also talks with Phorest client Heather Yurko, owner of Neatbeat Salon in Louisville, Kentucky, about the challenges related with software conversion and why it can be worth it. 

The 2019 Technology Guide

Technology

The 2019 Technology Guide

by Laurel Nelson

Technology plays a strong hand in how successful owners lead their salons, and now the options go far beyong appointment scheduling. This helpful guide introduce you to a number of digital tools to add to your managment toolbox.

5 Salon Trends And Best Practices

5 Salon Trends And Best Practices

by Staff

Millennium Systems International’s John Harms is an experienced leader—for 33 years he has pioneered salon management software. Harms understands how important it is to keep innovating and adapting in order to be successful in any business, and here he reflects on his own leadership strategies and company innovations that help salons grow.

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Videos

In our video section, watch salon professionals in action, listen to the advice of salon business experts, and tour inside the world’s top salons.

Does Your Salon Technology Provide A Human Touch?

Does Your Salon Technology Provide A Human Touch?

by Staff

Functionality, integration, experience—no question these are all critical in a salon technology product. But the truth is, for many salon owners who didn’t grow up in a world of coding and don’t speak tech language, it’s the human connection that’s most important.

5 Myths About Online Booking…Busted!

5 Myths About Online Booking…Busted!

by Staff

If you’ve considered adding online booking to your website, now’s the time to take the plunge. So what’s holding you back from incorporating this must-have feature? If it’s one of these common myths, read on for the truth behind them.

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