Millennium Systems International recently announced a new partnership with Textel, a two-way texting service for businesses. Textel’s powerful cloud-based platform allows salons and spas to text with clients via any computer or mobile device. With Textel, a business can finally cater to its busy, mobile-minded customers all from its text-enabled business phone number.
There is no doubt that texting is the future of business-to-consumer communication. Over 95 million adults indicate that they patronize businesses more frequently if texting were an option. Furthermore, studies show that 98% of text messages are read, compared to 22% of emails. Textel bridges the gap between businesses and the mobile behavior of consumers, overall increasing efficiency and eliminating missed revenue opportunities.
Textel’s two-way text (SMS) and photo (MMS) capabilities provide businesses with the vehicle to grow brand awareness and improve customer service and satisfaction – ultimately contributing to an increased bottom line. “With Textel, your salon or spa can quickly answer customer inquiries, remind customers of appointments, and capture next generation customers who only communicate via text. Textel helps enhance customer satisfaction through auto-reply courtesy messages and keyword marketing. This creates a virtual text concierge that works for you 24/7” says Textel Brand Ambassador, Michelle Steimann.
Millennium’s partnership with Textel provides the latest mobile technology for the beauty and wellness industries and will continue to be a powerful tool for business owners who want to take advantage of consumers’ evolving mobile preferences.
To learn more about Millennium, visit www.millenniumsi.com. For more information on Textel’s two-way texting, visit https://partners.textel.net/millennium.
About Textel: Textel, a St. Louis-based company, provides an extensive platform that allows businesses to communicate with their customers, using their existing business phone number. Textel strives to modernize businesses by allowing them to communicate with their customers via text. For more information, visit www.textel.net.
About Millennium Systems International: Millennium Systems International is a privately held company that provides salon and spa management software and growth strategies to the beauty and wellness industries. The combination of unparalleled industry experience and comprehensive research and development has brought Millennium Systems International to the forefront of the beauty industry. For more information, visit www.millenniumsi.com.