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Salon Management

HAIR+ Summit: Interview with Lance Centofanti of Hairvisions International

by Jamie Newman | November 18, 2016

Lance Centofanti, VP of marketing, Hairvisions International talks why the HAIR+ Summit matters to the industry.

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Originally posted on Modern Salon

25 Black Beauty Pros and Salons You Should Be Following

by Jamie Newman

Beauty comes in all shapes and colors, texture and styles--these artists prove that in their work. Get inspired by these must-follow black stylists and black-owned salons.

Navigating the Confusion Around PPP

by April McDaniel, CPA, CRSP, Kopsa Otte

While the PPP loans helped many owners through an unimaginable crisis, there still is a lot of confusion and frustration around the loans. Kopsa Otte's April McDaniel shares those frustrations and provides the latest document to address some of the concerns.

Salon Management

How to Rehearse Your Reopening

by Samantha Georgson

As salons reopen across the country, there are big changes ahead. Since many stylists tend to fear change, practicing the new policies and procedures helps ease anxiety before opening while helping your team exude confidence to their guests once you've opened. Samatha Georgson, director of makreing for Inspired Enterprises shares how they did this at Be Inspired Salon in Madison, Wisconsin.

Salon Management

Disposable Towels are a Reassuring Solution for Clients Worried About Hygiene

by Stacey Soble

As salons around the country are opening, they're all taking a critical look at their policies and procedures as it relates to new hygiene guidelines. Disposable towels not only save time on laundry, they offer a reassurance to team members and clients who worry about sanitation.

Salon Management

How One Salon Engaged its Expert Clients to Help Guide their Reopening

by Stacey Soble

In Mississippi, Lisa Cochran searches her database, selects clients with expertise in social distancing and safety protocols, invites them in for a soft opening and asks them to audit her policies and procedures.

Salon Management

Henkel Beauty Care Hair Professional Brands Launch Affiliate Program

by Staff

Henkel North America’s Beauty Care Hair Professional brands have teamed up with a service provider and launched a comprehensive initiative to showcase their dedicated support to the hairstylist community with an e-commerce affiliate program

Salon Management

Come Back Stronger Than Ever After Crisis: Build Customer Loyalty Now

by Ray Clopton, CEO, Wilbur

The most effective ways to retain your current clients and acquire new ones--during a crisis or otherwise--is to make them feel invested in your brand. Ray Clopton, CEO of Wilbur, shows you how.

Salon Management

Creating a Great Client Experience in a COVID-19 World

by Anne Moratto

The client experience in a COVID-19 world will be very different. So will the stylist’s experience. How do we still create a warm, welcoming environment for everyone?

Salon Management

Service to Retail Revenue Pivot for Spas and Salons

by Denise Dente & Jessica Quick

Service revenue has been deeply impacted by the reduced number of consumers, the need for social distancing and concerns for public safety. Now is your time to pivot and lean into retail to get much-needed income. Find out how.

Salon Management

Service To Revenue Pivot for Spas and Salons

by Denise Dente & Jessica Quick, Buzz Beauté

Service revenue has been deeply impacted by COVID-19, with a reduced number of consumers, the need for social distancing, and concerns over public safety. Now is the time to pivot and lean into retail to get much-needed income, but how?

Salon Management

How to Show Clients that Safety is Your Highest Priority

by Staff

As salons around the country begin to reopen, clients will be looking for evidence that their safety is important to you. Now, there's a way to publicly demonstrate your team members have been trained and are adhering to recommended protocols.

Kelley Keller, Esq., founder and managing partner of The Keller Law Firm.

Salon Management

4 Ways to Ensure Your Hold Harmless Waiver is Valid and Enforceable Before You Reopen Your Salon

by Kelley Keller, Esq., founder and managing partner of The Keller Law Firm

As salons move toward reopening, owners need to consider asking their incoming clients to sign a "Hold Harmless Waiver," a document that releases the salon from liability should the client contract COVID-19. In this blog, Attorney Kelley Keller explains what the document is, why it's important, when it's not enforceable, and what needs to be in it.

Tom and Erin Kuhn, the father-daughter leaders of Qnity, Inc.

In partnership with SpotOn

Two Salons Leverage Technology to Keep Systems Running Smoothly

by Staff

From surveying clients about new retail products to holding clients accountable for missed appointments, SpotOn helps salon owners run more efficient and productive operations.

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