In This Issue
If you were to pick a theme word
for 2011’s SALON TODAY 200,
it would be VALIDATION. This
year’s competition measured all
areas of salon business in calendar
years 2008 and 2009—two of the
toughest years for all businesses.
For a salon to not only survive,
but thrive during these years,
strong leadership, solid systems,
motivated employees and loyal
customers were mandatory.