Young leaders from the 2 to 10 Project compete to design salon cultures so strong, no employee would dare leave. Check out their innovative ideas.
When your entire team is not in sync, it creates customer service issues as well as the potential for lost profit. In this guide, Millennium Systems walks you through how to create an unstoppable, revenue-generating team.
About four years ago, St. Petersburg, Florida, salon owner Joe Connell decided to take a chance on something he had never tried before—a formal photo shoot with his staff. Connell partnered with NAHA photographer and winner, Chrystopher Benson, brought together his 90 staff members and unleashed their creativity!
When Salon Today recently polled owners and managers about staff meetings, a number revealed they keep their team engaged by playing games that foster camaraderie and teamwork, encourage members to share their wisdom with one another or reinforce salon education. We couldn't resist, we had to dig a little deeper, and here are their stories.
Discover the results to our first Beauty Pulse survey on staff meetings, discover salon owners' favorite ways of engaging team members, and participate in the next survey.
ESON's Joanne Magana offers up an exercise for boosting the Emotional Intelligence of salon owners and their teams.
With the huge importance that Instagram plays in marketing and building a clientele, it only makes sense that stylists need to be adept at the skills of the social media trade. At Luxury Brand Partner's Idealogue in New York, three salon owners came up with the idea to partner on an educational event centered on social media and photography.
In order to strengthen their culture at Gadabout SalonSpas, Frank and Jana Westerbeke strive to understand how each person on their team processes information. To do that they utilize the True Colors personality assessment too.
For two salon owners, a dedication to community service blends right into their business.
Salon Muse and Blow Dry Lounge in Louisville, Kentucky was getting close to closing its doors when owner Angela Nunn sought help from Summit Salon Business Center. Together they steadied the salon's cash flow, calmed its turnover, boosted sales by 90 percent, paid off the loan and gained a loyal staff. See how.
We polled Healthy Hairdresser's Advisory council and asked: "How can team efforts toward fundraising or awareness of medical/social issues benefit a salon culture or the industry in general?"
"As a former school owner, I feel for the student who asks for a job at our salon without the interviewing, technical or social skills needed for the job. Although I felt badly, I was powerless--until now."