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Salon Today

March 2015

It’s not the problem that defines you, it’s the way you choose to solve it. Today’s salon and spa owners are confronted with a myriad of challenges at any one time. This month we chose to focus on four of these issues—the impact of health care reform on a salon’s bottom line, sluggish service sales, the new wave of employee absenteeism, and surviving a catastrophe—by sharing the tales of the owners who are getting creative in discovering the opportunities within.

In This Issue

Article The aftermath of a laundry dryer fire at Bob Steele Salon’s Atlanta Post Riverside location.
Article

Feeling the Heat

Stacey Soble | March 5, 2015

In April 2002, Inez Gray, owner of Habitude in Seattle, was awoken with a phone call informing her that her salon was ablaze. A common cause of salon fires, oil-saturated spa towels combusted after being left warm in the dryer overnight. What ...

Article Chris Murphy, author of this installment of Owner's Corner, is the owner of Maximum FX Salons in Austin, Texas.
Article

Owner's Corner: Communicating with Millennials

Chris Murphy | February 18, 2015

We realized long ago that our younger employees typically don’t check their emails as often as they check their text messages. Our management team would send out a company-wide email about a new policy, an important event or a new product ...

Article
Article

Personal Compass: Vaughn Acord

Stacey Soble | February 17, 2015

One of the most sought-after authorities in men’s grooming, Vaughn Acord did not find success by accident. The son of a barber, he gave his first haircut as a teenager in 1976.  After spending time as a successful model in ...