Other forms of self-service may also be on the horizon. Software Creations already has a kiosk in place at some salons that lets clients input their own information into their client profile. “When they do it themselves, the information goes in correctly,” says Renaud. “This is a forward-thinking opportunity that makes a salon look high-tech and professional.”
Renaud also predicts that PDAs for stylists will become commonplace. The latest innovation in that regard is the PDA equipped with a credit card slide and a receipt printer. Renaud notes, “Toward the end of the day, the front desk staff can walk over to the remaining clients and say, ‘I’ll ring you out right now so that you won’t be rushed and your stylist can take her time finishing.’” Another method implemented by one of Renaud’s salon customers has a concierge walking from station to station with her PDA and inputting what the stylist is recommending so that the stylist can seamlessly continue educating the client. Meanwhile, salon owners have enough going on with today’s technology that Pagliaro reports Milano’s accounts increasing retail by an average of 29 percent the year the salon begins using the software’s full capabilities.
“The stylist knows the client, knows her hair and has the product knowledge,” says Pagliaro. “All of the software’s components, together with the stylist’s expertise, will help to retain the sales within the professional industry. When salons can maximize sales and maximize the productivity of their space, everyone wins.”
More than inventory-control, these sophisticated software programs are a smart (and headache-free) way to manage your salon.
Elite Salon and Spa Management
This software from Elite calculates sales transactions, appointments, inventory updates and client histories. It also provides marketing payroll and financial reports.
Korvue by Verasoft
With Korvue XL, salon and spa clients can book appointments online, review their account history, update credit cards and more.
Use this software to help build client loyalty, increase average ticket cost and track every penny on a day-to-day basis.
This training collection from Harms Software consists of three components: a set of 10 education DVDs, eight workbooks and a master key booklet—all are designed to educate users an all aspects of the software.