What business achievement are you most proud of? “Creating a blurred life where work and home life are completely connected as an expression of who I am. It awesome, and it’s a relief, to have adult children who are grounded and successful. And I’m proud of Serious Business, the intent of which is to expose our industry to the most current thinking, people and ideas both in and out of our industry. It’s source is our core belief that all business development is sourced in personal developments.
What’s the best business book you’ve ever read? Demming, Covey, Gladwell, there are so many, but the one that we are currently implementing is Fierce Conversations by Susan Scott. We’re offering everyone at Neill the opportunity to go through the Fierce Conversations workshop. It’s so powerful.”
What do you hope to achieve in five years? “The past few years we’ve had to study the previous belief that our industry is recession proof. We’ve had to relook at, reflect and reinvent the way we are operating and it’s our key objective to support our customers in building and increasing transactions. We are a third generation family business, and we are looking at creating more sustainability.”