5. Measure learning. We learn when we build on success. Set incremental measurements, both formal and informal, to give the mentee and mentor frequent, meaningful marks of success.
6. Reward the team effort. We learn when we feel energized. Imbed a culture of mentoring by recognizing mentee and mentor efforts and successes. Make it rewarding and fun to teach and learn.
How can a salon owner establish his or her own mentor program? “Just the way June did,” says deGrandpré. “Select one person with high potential. Delegate work that will develop that potential into high performance. Mentor him or her, using the six steps of a workplace mentoring system. Watch the strengths multiply. Then ask that person to mentor someone else. Give yourself and the new mentor the training needed to mentor skillfully. Watch your workplace mentoring system grow and strengthen, and with it, your business.”
Susan deGrandpré, MS Ed, is owner of Collaboration Consulting, a consultant, speaker, trainer and mentor to mentors. In addition to publishing numerous articles, she penned the book Common-Sense Workplace Mentoring, a do-it-yourself system for strengthening businesses one person at a time. CLICK HERE to read deGrandpré’s entire case study of Acapello Salons.