What’s the best advice anyone ever gave you? Scott Cox, my boss and the senior vice president of Sebastian told me, ‘Hire people who are smarter than you. You have to surround yourself with people who can do your job, or you’ll never be promoted.’ People get so insecure and it happens in the salon where the owner will have someone really talented and will hold them back, but it’s important to let them excel so you can step away from the chair.”
What business achievement are you most proud of? “There are many: I’m proud I was stupid enough to open my own salon at age 25; I’m proud of some of the product lines I developed when working with Geri at Sebastian, such as Potion 9 and Colorshine, and I’m proud of the work my JCPenney team has done to upgrade and modernize the brand.”
What’s the best business book you ever read? “Again there are several: “What Color is Your Parachute?” by Richard Bolles; Who Moved My Cheese? By Spencer Johnson; and In Search of Excellence, by Tom Peters and Robert Waterman.
What do you hope to achieve in the next five years? “Originally, my mother told me cosmetology wasn’t a good enough career for me. I want to continue my work with the team at Penney’s to grow the salons and grow the hairdressers—I want to continue to see our associates enjoy financial success and be emotionally rewarded.”