As part of Salon Today’s annual Technology issue, we tap industry leaders for insight into how new systems are changing the ways in which the business of beauty is conducted. With more and more people depending on mobile devices in their personal and professional lives, we asked the pros how smart phones and tablets are shaping either salon/spa management or the client experience.
“These technologies are here to stay and while salons need to maintain their ‘high touch’ service, clients have every expectation that they will maximize the ‘high tech’ tools available. We offer all our members a John Amico Salon software package. Hosted in the cloud, this gives subscribers 24/7 access through available mobile phones, iPads, laptops, etc. The systems provide online client scheduling, email confirmation and text alerts, Facbook integration, email marketing and more. This affordable option gives every salon—no matter the size—the chance to meet and exceed client expectations in the 21st Century.
--John Amico Jr., president, John Amico Haircare