Throughout your professional history, what’s the best lesson you’ve learned after making a mistake?
Take a deep breath, study the situation, learn from it and move on knowing better for the next time.
From whom or what do you draw your strength, courage, vision?
My father and mother—my father for his business skills and entrepreneurship and my mother for internal strength of managing both business and family.
As you grew your company, what, if anything, has held you back?
I had a passion – nothing held me back.
What is the number-one quality you look for when hiring employees, and how do you evaluate if they possess that trait?
Integrity, honesty and backbone.
What’s the best thing an employee/colleague ever said about you?
“If she gives you a hard time, she likes you—you’re in!”
If you were training another woman to takeover your job, what’s the most important advice you would offer her?
Take care of the team and take care of the integrity of the brand.
If you were to look at scrapbook of your professional career, what would be your favorite page? Which page would you like to remove?
My favorite page would be certifying other salons in my techniques and teaching other stylists to embrace, not be afraid of, curly hair. I would remove the page where I was dressed as Joan Crawford in fur jacket, bra, and garters for a Halloween party fundraiser.
If someone were to write a book about your life, what would be an appropriate title?
I Did it My Way!
If you weren’t in the beauty industry, what would you be doing?
Business consultant—coaching and mentoring women in business.
What are you working on now? What’s your next professional step?
Building the Ouidad brand to be in every country in the globe and be a household name for curly hair. And working with women entrepreneurs on several new business ventures.
How would you like to spend your retirement?
Bothering everyone I love.