Neil Ducoff's "No Compromise Leadership" (Book Review)
No Compromise Leadership:

A Higher Standard of Leadership, Thinking and Behavior
By Neil Ducoff, Published by DC Press
Reviewed by Patrick Heany, co-owner of Mango Salon in Richmond, Virginia

Why did you want to read this book?

“In the five years my wife and I have owned our growing business, we’ve found we can always count on Ducoff’s knowledge and experience to guide us through tough leadership decisions facing our business. Ducoff has preached the leadership gospel of “no-compromise,” a concept that offers a powerful, effective new direction in management that takes leadership to the highest strategic level when approaching tough business decisions. With leaders struggling to deal with conventional views of salon and spa management challenges, Ducoff’s new book, No-Compromise Leadership, breaks new ground; no concessions, period.”

How does this book help you manage your business?
“Unlike many business books on the shelf today, No-Compromise Leadership goes beyond the typical by teaching the reader a new way to greatness. Ducoff helps readers discover new paths on their journey to no-compromise.  The road from good to great has many exit ramps and unknown detours. Ducoff provides a leadership “MapQuest” to help chart out the trip to a no-compromise land of four business outcomes with eight drivers.”

Why would you recommend this book to other owners or your staff?
“This book is great reading with a warm tasty latte but it also teaches us that just reading the book is not enough. You must learn to practice the methods. You must learn to live no-compromise leadership. Your journey as a well-run team is incomplete until you implement this book’s teachings in your business. We are re-engineering our salon’s performance management system with Ducoff’s outcomes and drivers. We purchased copies of No-Compromise Leadership for our management team at Mango because it cultivates great leaders. It is now mandatory reading at Mango Salon.”