By Stacey Soble | Updated: 03/09/2012 4:47:00 PM
In this first installment of The Profitability Project, business leaders Scott Missad and Frank Gambuzza illustrate the importance of clearly establishing a brand and using it to manage your salon.
Updated: 03/09/2012 9:32:00 AM
Any business is, to a large degree, defined by the personalities who work there. In the best case, harmony and teamwork prevail, but sometimes, the same passionate and committed personalities can also bring unwanted drama.
By Stacey Soble | Updated: 03/08/2012 1:02:00 PM
With a stack of Starbucks gift cards, Blo's Bryan Nunes devised his 'Take Five' strategy for diffusing tension among staff members in the salon.