Customer Service

Learn to manage your salon business with customer service advice from Salon Today.


Sexy Hair 2nd Annual Cut-A-Thon: Deadline Aug. 1st!

By Lauren Salapatek | Updated: 07/25/2013 1:05:00 PM
The deadline for the Sexy Hair Cut-A-Thon on Tuesday, October 22, 2013 is coming up on August 1, 2013. Find out the details and sign up today!
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Let's Talk Thinning Hair

By Stacey Soble | Updated: 07/22/2013 11:38:00 AM
Diane Stevens, the owner of Cole Stevens Salon in Washington D.C. and a Nioxin design team member, offers advice on working with clients with thinning hair.
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Arianna Huffington's Reflections on Business

By Stacey Soble | Updated: 07/19/2013 4:43:00 PM
At PBA's Business Symposium, keynote speaker Arianna Huffington pinpointed some key trends in business and shared the leadership lessons she's learned.
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Tips for Upgrading Your Loyal Skincare Clients

By Lauren Salapatek | Updated: 07/19/2013 12:56:00 PM
Showing your appreciation to your loyal customers will keep them coming back time and time again. Here are some examples.
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BREAKING NEWS: Congratulations to 2013 NAHA Winners!

By Lauren Salapatek | Updated: 07/15/2013 12:39:00 AM
It’s the most prestigious event in beauty, recognizing the incredible talents of salon professionals all over the continent. Tonight MODERN SALON Media, a proud founding sponsor of NAHA, brings to you the list of winners presented at the North American Hairstyling Awards in Las Vegas (during the Cosmoprof North America Conference).
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City of Hope at Cosmoprof 2013 a Success

By Lauren Salapatek | Updated: 07/14/2013 12:46:00 PM
Last night MODERN SALON Editors attended the 2013 City of Hope Gala at the Mandalay Bay Hotel during Cosmoprof North America in Las Vegas. The evening opened with a cocktail reception, and then proceeded to dinner with motivational speeches by diabetes survivors to industry leaders.
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