Customer Service

Learn to manage your salon business with customer service advice from Salon Today.


4 Ways on How to Grow a Profitable Male Clientele

By Lauren Salapatek | Updated: 08/02/2013 10:00:00 AM
Greg Zorian, professional barber, manager of Gregory's Barbershops, consultant and founder of the online barber education company,, offers you his top tips he's found to be the most important throughout his career.
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Wella's Charity Challenge: HeadQuarters Helps Kids with Autism

By Stacey Soble | Updated: 07/30/2013 12:32:00 PM
With a Wella Charity Challenge grant, the mother of an autistic son plans to grow her team's effectiveness in offering understanding and a comfortable environment for hair services for autistic children.
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Sexy Hair 2nd Annual Cut-A-Thon: Deadline Aug. 1st!

By Lauren Salapatek | Updated: 07/25/2013 1:05:00 PM
The deadline for the Sexy Hair Cut-A-Thon on Tuesday, October 22, 2013 is coming up on August 1, 2013. Find out the details and sign up today!
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Let's Talk Thinning Hair

By Stacey Soble | Updated: 07/22/2013 11:38:00 AM
Diane Stevens, the owner of Cole Stevens Salon in Washington D.C. and a Nioxin design team member, offers advice on working with clients with thinning hair.
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Arianna Huffington's Reflections on Business

By Stacey Soble | Updated: 07/19/2013 4:43:00 PM
At PBA's Business Symposium, keynote speaker Arianna Huffington pinpointed some key trends in business and shared the leadership lessons she's learned.
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Tips for Upgrading Your Loyal Skincare Clients

By Lauren Salapatek | Updated: 07/19/2013 12:56:00 PM
Showing your appreciation to your loyal customers will keep them coming back time and time again. Here are some examples.
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