Customer Service

Learn to manage your salon business with customer service advice from Salon Today.


How to Repair Hair's Integrity After Coloring Hair Multiple Times

By Lauren Salapatek | Updated: 10/21/2013 2:48:00 PM
ASK THE EXPERTS! Do you have a teen/young adult teen client who likes to experiment with various hair colors within short periods of time? What should colorists recommend to those clients to help maintain/repair their hair's integrity? Find out the answer here from Schwarzkopf Professional's Color Ambassador Rick Wellman.
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Go-to Color Techniques For Busy Mom Clients by Beth Minardi

By Lauren Salapatek | Updated: 10/21/2013 2:39:00 PM
MODERN asked Beth Minardi, master colorist and founder of Beth Minardi Signature, "New moms often have little time to spare for themselves—and hair color can sometimes fall to the bottom of the priority list. What go-to color techniques (application or formulation) do you recommend for clients like this? What should be avoided for appointment stretchers?" See her answer!
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5 Fall Hair Tips to Share with Clients

By Paula Nelega | Updated: 10/16/2013 12:28:00 PM
Hair Essentials' Paula Nelega offers 5 Fall tips for healthy hair to share with your salon clients.
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6 Ways to Infuse Pink Into Your Business

By Stacey Soble | Updated: 10/03/2013 3:19:00 PM
October is breast cancer awareness month and there are a variety of ways that a salon or spa can help patients, honor survivors and raise money and awareness. Here are six ideas!
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20 Salon Success Tips for the Holidays

By Lauren Salapatek | Updated: 09/30/2013 1:26:00 PM
SALON TODAY recently received tips from SalonBooker that focus on how salons can find success during the holidays.
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2013 STAMP Client Loyalty Program Winner: Cut & Color Room

By Stacey Soble | Updated: 09/02/2013 9:03:00 PM
The Cut & Color Room in Orlando, Florida, captures a 2013 STAMP award for their Style and Slash Client Loyalty Program.
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