Customer Service

Learn to manage your salon business with customer service advice from Salon Today.


 

How to Convert Your Virgin Hair Color Clients to Using Hair Color

By Lauren Salapatek | Updated: 10/21/2013 3:11:00 PM
Your virgin-hair client is beginning to see more gray in her hair and wants to camouflage any signs of aging but is unsure about committing to anything that would be high-maintenance or require spending a lot of money on her color. You want to retain her business, without adding stress to her budget. What do you recommend? Candace Bossendorfer, Aloxxi Artistic Advisor explains.
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How to Repair Hair's Integrity After Coloring Hair Multiple Times

By Lauren Salapatek | Updated: 10/21/2013 2:48:00 PM
ASK THE EXPERTS! Do you have a teen/young adult teen client who likes to experiment with various hair colors within short periods of time? What should colorists recommend to those clients to help maintain/repair their hair's integrity? Find out the answer here from Schwarzkopf Professional's Color Ambassador Rick Wellman.
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Go-to Color Techniques For Busy Mom Clients by Beth Minardi

By Lauren Salapatek | Updated: 10/21/2013 2:39:00 PM
MODERN asked Beth Minardi, master colorist and founder of Beth Minardi Signature, "New moms often have little time to spare for themselves—and hair color can sometimes fall to the bottom of the priority list. What go-to color techniques (application or formulation) do you recommend for clients like this? What should be avoided for appointment stretchers?" See her answer!
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5 Fall Hair Tips to Share with Clients

By Paula Nelega | Updated: 10/16/2013 12:28:00 PM
Hair Essentials' Paula Nelega offers 5 Fall tips for healthy hair to share with your salon clients.
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6 Ways to Infuse Pink Into Your Business

By Stacey Soble | Updated: 10/03/2013 3:19:00 PM
October is breast cancer awareness month and there are a variety of ways that a salon or spa can help patients, honor survivors and raise money and awareness. Here are six ideas!
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20 Salon Success Tips for the Holidays

By Lauren Salapatek | Updated: 09/30/2013 1:26:00 PM
SALON TODAY recently received tips from SalonBooker that focus on how salons can find success during the holidays.
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