Customer Service

Learn to manage your salon business with customer service advice from Salon Today.


 

DAY ONE RECAP: Serious Business 2014

By Chandler Rollins | Updated: 01/20/2014 11:34:00 AM
Who do you trust? When do you trust? How do you build trust? Trust me? These are the fundamental questions of Serious Business 2014. Here, we explore the answers with our first day's set of speakers; Randy Gage, Lauren Gartland-Roberts, Dr. Henry Cloud, Danielle LaPorte, John DiJulius, Tom Kuhn, Keri Davis, Susan Haise and Wendy Watkins.
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Lydia Safarti's 5 Strategies for a Successful Facial Bar

By Lydia Safarti | Updated: 01/17/2014 12:48:00 PM
Repechage's Lydia Safarti offers 5 success strategies for launching an in-salon facial bar.
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New Consumer App Helps Clients Communicate Needs to Stylists

By Stacey Soble | Updated: 01/10/2014 1:58:00 PM
A mobile app developed by three students at Baylor University helps clients bridge the communication gap with stylists, ensuring a more consistent result at each visit.
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Tips For Growing a Male Clientele in The Beauty Industry

By Lauren Salapatek | Updated: 12/23/2013 10:25:00 AM
If you want to know where your most wide open market is, who are ready and willing to invest in hair care, look no further than male clients. Make a 2014 New Year's Resolution to gain more male clients!
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2014 SALON TODAY 200: Environmental Sustainability

By Stacey Soble | Updated: 12/06/2013 10:27:00 AM
Introducing the 2014 SALON TODAY honorees for Environmental Sustainability.
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2014 SALON TODAY 200: Customer Service

By Stacey Soble | Updated: 12/05/2013 9:39:00 AM
Introducing the 2014 SALON TODAY 200 Customer Service honorees.
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