Customer Service

Learn to manage your salon business with customer service advice from Salon Today.


Lydia Safarti's 5 Strategies for a Successful Facial Bar

By Lydia Safarti | Updated: 01/17/2014 12:48:00 PM
Repechage's Lydia Safarti offers 5 success strategies for launching an in-salon facial bar.
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New Consumer App Helps Clients Communicate Needs to Stylists

By Stacey Soble | Updated: 01/10/2014 1:58:00 PM
A mobile app developed by three students at Baylor University helps clients bridge the communication gap with stylists, ensuring a more consistent result at each visit.
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Tips For Growing a Male Clientele in The Beauty Industry

By Lauren Salapatek | Updated: 12/23/2013 10:25:00 AM
If you want to know where your most wide open market is, who are ready and willing to invest in hair care, look no further than male clients. Make a 2014 New Year's Resolution to gain more male clients!
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2014 SALON TODAY 200: Environmental Sustainability

By Stacey Soble | Updated: 12/06/2013 10:27:00 AM
Introducing the 2014 SALON TODAY honorees for Environmental Sustainability.
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2014 SALON TODAY 200: Customer Service

By Stacey Soble | Updated: 12/05/2013 9:39:00 AM
Introducing the 2014 SALON TODAY 200 Customer Service honorees.
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The 17th Annual SALON TODAY 200 Announcements

By Lauren Salapatek | Updated: 12/02/2013 11:23:00 AM
Santa has his list, and we have ours. Over the next 12 days, SALON TODAY will be celebrating the honorees in its 17th annual SALON TODAY 200.
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