Customer Service

Learn to manage your salon business with customer service advice from Salon Today.


Eufora International's First North American Leadership Conference

By Lauren Salapatek | Updated: 11/15/2012 9:50:00 AM
Eufora stylists and educators from all over North America gathered in San Diego for Eufora International's first North American Leadership Conference. The two-day, VIP educational event was created to energize the company's legions of educators and assist them with furthering the mastery of their craft to inspire stylists across North America. Guests enjoyed a mix of advanced business and technical education, in addition to four awe-inspiring runway shows.
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Ask the Experts: Showing Appreciation

By Lauren Salapatek | Updated: 10/30/2012 11:25:00 AM
Since it’s the season of giving, what add-on services can stylists give to clients? What are ways salon professionals can thank clients for their patronage?
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Learn How to Communicate Behind the Chair and on Stage

By Lauren Salapatek | Updated: 08/22/2012 3:17:00 PM
Want to become a platform artist? Or simply improve your communication skills with clients? Naked Audience Productions is conducting a lab called Stages that will help you take home practical actions to control your career, make more money and create a name for yourself in the professional beauty industry.
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RED 7 SALON Styled Artists for Lollapalooza!

By Lauren Salapatek | Updated: 08/21/2012 11:17:00 AM
Every summer in Chicago, the streets by Grant Park line up with thousands of people for a three-day festival called Lollapalooza. And, every year, musicians and celebrities gather at the VIP Music Lounge at the Hard Rock Hotel Hard Rock to spend a little down time before the festivities. For the past seven years, RED 7 SALON has been working at the lounge for Lollapalooza. This year, they worked exclusively with CK1 and offered hair services (to compliment CK1's make-up services) to invited VIPs/Artists in the lounge area.
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The New Back-to-School Mentality

By Stacey Soble | Updated: 08/11/2012 11:29:00 AM
Malibu C's Tom Porter is trying to reshape the way salons promote the back-to-school season. In this one-on-one interview with SALON TODAY, he explains how natural forces impact hair over the summer, and how salons can turn that damage around and create a great business-building strategy.
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Milano Software Announces Business and Software Training Events

By Lauren Salapatek | Updated: 07/24/2012 10:12:00 AM
Milano Software has announced the second of two business and software training events in Las Vegas and Niagara Falls. These events, entitled “Milano Exchange Destination 2012”, challenge businesses to focus on where their business is headed in the future.
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