Customer Service

Learn to manage your salon business with customer service advice from Salon Today.


 

How to do more retail in your salon

By Web Editor | Updated: 06/16/2010 2:34:00 PM
In Seattle, Washington, an Italian family creatively blends retail and service into a new salon experience.
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How to have tough conversations with employees

By Web Editor | Updated: 05/25/2010 6:01:00 PM
PBA Symposium’s keynote speaker Susan Scott continues to encourage managers to tackle those fierce conversations, while she takes on the business world’s worst “best” practices.
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How iPad Will Shape Salon Appointments

By Web Editor | Updated: 05/25/2010 1:04:09 PM
WITH A 9.7-INCH TOUCHSCREEN and a constant stream of new apps, Apple’s recently released iPad, not only has the technology industry buzzing, but it’s quickly shaping the future of the beauty industry as well.
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Increasing your business with hair extensions

By Web Editor | Updated: 05/25/2010 11:46:00 AM
Owner Eric Alt shares seven top tips for tapping profit-building hair extension services.
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Top Tip: Style With Knowledge

By Stacey Soble | Updated: 05/07/2010 12:18:00 PM

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How to have the perfect consultation

By Stacey Soble | Updated: 05/06/2010 2:16:00 PM

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