Customer Service

Learn to manage your salon business with customer service advice from Salon Today.


Service Spotlight: BTX for Hair at EvelineCharles Salons

By Lauren Quick | Updated: 09/17/2014 3:19:00 PM
Canadian salons EvelineCharles have crafted a non-chemical alternative to traditional smoothing treatments that last 6-8 weeks, BTX for Hair.
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Blah Blah Blah: 3 TIPS to Communicating Effectively

By Maggie Mulhern | Updated: 09/16/2014 10:25:00 AM
Steve Kayser shares three tips on HOW TO communicate effectively.
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Adjusting This Poll For The Professional Beauty Industry

By Maggie Mulhern | Updated: 09/14/2014 10:24:00 AM
This CBS Sunday Morning poll needs a bit of adjustment for the professional beauty industry. How would you change it? What should be added and should be #1?
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5 Ways to Keep Your Clients

By Lauren Salapatek | Updated: 09/12/2014 12:55:00 PM
Treat every customer as if they sign your paycheck -- because they do. You cannot afford to lose even one customer -- see why.
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STAMP 2014: RED 7's Creative Mission Statement

By Stacey Soble | Updated: 09/03/2014 3:06:00 PM
RED 7 collects a STAMP award for its mission statement, and the creative way it communicates it to clients through these cute pillows!
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10 Ways to Help You Maximize Personal Profit During the Holidays

By Rosanne Ullman | Updated: 08/07/2014 1:42:00 PM
Act on these ideas and trend points to put your salon in the holiday sprit, and get ready to enjoy your most profitable season ever!
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