We invited Scott Miller and Helen Miller, owners of Scott Miller Style, to be our reporters. They chose to interview Oribe, who owns a salon in Miami Beach, has styled the models for more than 3,500 magazine covers and recently launched a product line. Here’s part of their conversation:
We are amazed by some of the names that have come through your salons, how do you identify and nurture talent?
I look at personality, ambition and, or course, talent. I give them the opportunity to expose themselves to what I do, and then it is up to them. I provide them a support network and give them the resources, but I also give them the ability to find their own way.
What is your approach to customer service and client care in your salon?
Everyone is treated special. We put our clients in incredible robes, provide a friendly atmosphere that is never intimidating, and maintain a spotless salon. My staff has always been friendly and will do whatever they need to. I think one of the secrets to my salon is a great finish—they always walk out with great, textured, beautiful, luxury hair.
You have a tremendous editorial career, yet you have always maintained a salon. What does the salon mean to you?
The salon is very important to me. It stimulates me, and that helps me tremendously in my other work. The salon influences the way I think about and do hair. I use it as a place to commercialize what I create in magazines. I’ve learned that having a salon keeps you grounded.
We’ve found the Oribe line is innovative, carefully considered and complex. What was your inspiration behind the line?
I wanted the line to be high performance, because through the years I’ve needed things quick, and I needed things to visually look a certain way. I also wanted a glamorous element to the line, as I want people to have a glamorous experience. The products had to be beautiful, modern and extremely high quality, with each one having a meaning, a purpose and a reason for being part of the line.
What is your most prized possession?
A crocodile mirror a client gave me. It has been looked in by all the models, celebrities and movie stars. I always bring it to the set and let people see themselves in it. It is kind of like a magic mirror for me.