When it comes to managing your salon, technology is your most valuable business partner. This 2013 Technology Guide introduces you to software and tools, as well as a number of other companies that help you navigate today’s latest technologies to better your salon business.
NEWEST PRODUCT: Mobile Apple App and Google Play for Android
KEY FEATURES: Online booking, reminders for customers to repurchase retail products, automated service reminders for clients to return to get services, sales reports, profit/loss report, commission reports, credit card integrations, Mac compatible and booth renter friendly.
NEWEST PRODUCT: Mobile Web App for Smart Phones
KEY FEATURES: Sales reporting, marketing, inventory, payroll, loyalty program, goal tracking, appointment scheduling, appointment confirmation and reminder emails, gift card sales/tracking, integrated credit card processing.
NEWEST PRODUCT: In addition to Google, Facebook, Citysearch and MapQuest, all Demandforce reviews are now syndicated to the biggest sites on the web. From these websites, clients can request an appointment right from the page and it is tracked in the software.
KEY FEATURES: Targeted and segmented marketing campaigns, certified reviews collection and web syndication, online reputation marketing, email and SMS appointment reminders and confirmations, plus social media automation.
NEWEST PRODUCT: Envision Cloud; Envision’s first fully featured, online software.
KEY FEATURES: Desktop Software or Cloud-based software available with schedule and point of sale, inventory and client management, extensive business reports, online booking for staff and clients, integrated marketing, automated appointment confirmations and integrated credit card processing with Integrity Payment Systems.
NEWEST PRODUCT: John Amico Salon Software
KEY FEATURES: Online client scheduling, Facebook integration, email confirmation and text alerts, client relation management, point of sale, email marketing, mobile access, integrated credit card processing, reporting engine and inventory management.
NEWEST PRODUCT: KORVUE Cloud ERP for Enterprises and Franchises
KEY FEATURES: 100 percent Cloud-Based, totally custom interfaces and workflow, works on all desktop and mobile platforms, including Windows, Mac, Chrome, Android, iOs and Linux.
NEWEST PRODUCT: Mobile Web App for Smart Phones
KEY FEATURES: Sales reporting, marketing, inventory, payroll, goal tracking, appointment scheduling, appointment confirmation emails, appointment reminder emails, gift card sales/tracking, loyalty program and integrated credit card processing.
NEWEST PRODUCT: AutoPilot Marketing System
KEY FEATURES: AutoPilot is a free e-marketing/texting service that sends automatic e-mails and texts for birthday and thank you reminders, appointment confirmations, referrals and other custom campaigns. It interfaces with Mikal’s On-Line booking and JITA (just in time appointment) system to fill cancellations in the book each day.
NEWEST PRODUCT: Head office software efficiently manages information exchanges between corporate offices and chain stores. Its unique database structure enables users to access their data on-the-go through the web and the cloud.
KEY FEATURES: Standard salon software features, real-time stats on labor, inventory, sales and marketing based on clients’ behaviors.
NEWEST PRODUCT: Millennium iPhone/iPad App & Meevo
KEY FEATURES: Features assisted intelligence to help grow businesses by increasing frequency of visit, retention and average ticket, touchscreen compatible with tablets, full-sized PC’s and Macs.
NEWEST PRODUCT: MINDBODY Express offers salon management on-the-go with an easy to use mobile business app.
KEY FEATURES: Appointment scheduling, check-in and mobile credit card swiping.
NEWEST PRODUCT: Rosy Salon Software
KEY FEATURES: Mobile friendly, online client scheduling, Facebook integration, email confirmations and integrated point of sale.
NEWEST PRODUCT: Mobile optimized online appointment booking for clients.
KEY FEATURES: Automated Mailing System, mobile optimized online appointment book, last minute appointment offers, full featured cloud access, automatic data backup, online gift card sales, consolidated web management for multi-location salons and spas, automatic data conversion, email professionally designed product recommendations, automatic SMS and email confirmations integrated with appointment book, two-way SMS communication between clients and front desk and and unlimited support. Compatible with iPad.
NEWEST PRODUCT: SalonBiz Cloud
KEY FEATURES: Facebook page reservations and gift card sales, mobile apps for stylists, owners/managers and clients, tablet tools that drive pre-booking and retail sell through, central office suite automating HR and communication functions across the business and a performance board to help service providers and managers drive performance and complete goals in real-time.
NEWEST PRODUCT: SalonBooker Android mobile app with credit card swiper for payment processing.
KEY FEATURES: Web-based software enables salons to access their businesses from any internet-enabled device and enhance their overall client experience through scheduling, employee management, online booking, point of sale, reporting, comprehensive CRM tools, automated email marketing, social promotion, gift certificates, ecommerce and more.
NEWEST PRODUCT: Salon Iris Version 10 for Windows, Next Generation Remote Access, Cloud Lite and Cloud Premium
KEY FEATURES: Remote access, iPhone/Android apps, appointments, scheduling, payroll, inventory, marketing, formula history, pictures, QuickBooks integration and more.
NEWEST PRODUCT: Salon Target Management System with Touchscreen Kiosks. Create client profiles; re-book appointments, complete product sales and other transactions with a touchscreen kiosk at every stylist station.
KEY FEAUTURE: Each kiosk displays products, services and promotions. Quickly and easily book any service from the salon chair, capture client’s before and after images with built-in camera. Features a Salon Target Gallery and Salon Target Ad Creator.
NEWEST PRODUCT: Salonware Version 18.0
KEY FEATURES: Automated marketing, user-friendly, fast and efficient, powered by Microsoft SQL, interacts with social media platforms (Facebook and Twitter).
NEWEST PRODUCT: A new feature in Beta selects users for testing. It allows salons and stylists to automate their special offerings over the coming week to attract current clients and potential clients to schedule more often.
KEY FEATURES: Schedulicity Portal, online calendar, class and workshop scheduling capabilities, targeted email marketing, Facebook widget, website widget, mobile app, deal manager, pop-up offer feature and automatic notifications for the stylists as well as their clients.
NEWEST PRODUCT: The S.M.A.R.T. system suite of online marketing tools, which includes: online review collection, promotions and management, remote table and mobile access, online booking on websites and Facebook, automated email and text message marketing, online benchmarking and reporting dashboard.
KEY FEATURES: Appointment booking, confirmation, remote access via mobile and tablet, POS, inventory management, client management promotions, reporting, email and text message marketing, client satisfaction and service review management.
NEWEST PRODUCT: Automatic Appointment Reminders
KEY FEATURES: Online appointment scheduling, appointment reminders and client history. Works on Windows, Mac, smartphones and tablets.
NEWEST PRODUCT: Automated client marketing features and expanded mobile app capabilities
KEY FEATURES: "Set and Forget" email marketing for common client communications, including new guest welcome, birthday wishes, overdue guest, lost guest and guest referral. STX Mobile App capabilities now include the ability to create a new appointment anywhere on the book; acceptance of any payment type; ticket creation without an associated appointment (including retail only tickets); and guest's next appointment displayed at the bottom of each ticket.
NEWEST PRODUCT: Payment Processing
KEY FEATURES: Access to new clients through a client-search directory, scheduling/online booking, client tracking, automatic client follow ups and reminders, social marketing tools, professional business management app for tablet/mobile phones, reporting, email marketing tool and payment processing.
NEWEST PRODUCT: Online booking and mobile apps
KEY FEATURES: Flexible, visual and extremely easy to use, SuperSalon allows users to spend more time with customers instead of learning software.
NEWEST PRODUCT: SureTint 4.0
KEY FEATURES: Recently launched, version 4.0 includes web-based portal, enterprise management, intuitive user interface, dashboard and scorecard, as well as inventory and reporting modules to assist owners, managers and stylists more effectively and profitably run their color business.
NEWEST PRODUCT: New in 2013, Smart Queue automatically schedules your posts on Facebook, Twitter, etc. based on when you are statistically getting more interaction.
KEY FEATURES: Schedules social posts in the future using a calendar, automatically publishes at key times of the day, reports performance metrics, notifications of online brand mentions, library of suggested social media posts from participating manufactures and beauty bloggers.
NEWEST PRODUCT: VerSaaS
KEY FEATURES: This custom ERP runs in the cloud and is designed for large companies. It integrates seamlessly with capable legacy systems, websites and vendors. Modules featured in the system include human resources, call center, lead generation, advanced scheduling (online, onsite and mobile), mapping with directions, full CRM, SRM, PRM and project management, executive and department dashboards, warehousing, and pipeline management- all on one platform.
Text APP to 68398
NEWEST PRODUCT: SalonCloudPlus.com helps to reduce printing costs by making service menus, referral programs and gift cards paperless. The Salon Clouds Plus App allows salon clients to access 24/7, using their mobile device.
KEY FEATURES: Appointment Request, check appointment status, app sharing via social sites, mobile referral program, click to call, mobile appointment reminders, GPS driving directions to the salon, reviews, gallery, customer feedback, services menu, mobile e-gift cards, push notifications and custom app branding.