Throughout your professional history, what’s the best lesson you’ve learned after making a mistake?
During the earlier part of my professional life, I turned down several opportunities because I thought it might jeopardize my life as a wife and as a mother. I now see that this was an error, and if I had been brave enough to plan for important extra opportunities, I could have done everything successfully. I have now learned to step forward, making sure all parts of my life are covered as I move ahead.
At one point in my salon life, I was 100-percent certain that expanding into the skin care business was the right thing for our salon to do. We did it the wrong way. Sadly, this was a mistake that cost me in every possible way. I learned that for me, deep exploration and advancement in the area of my expertise (hair color) is the best way for me to expand my business. Delving into unknown waters without enough information can be a disaster.
Some people say it is an error to go into business with your spouse. Believe it or not, I disagree! I think that couples can be the greatest business partners.
From whom or what do you draw your strength, courage, vision?
I believe in an intelligent order of the universe, and I call upon this power to help me to be strong, to guide me, and to help me think through what is in front of me.
I draw great vision from those with whom I work at Joico/Minardi and my wonderful salon team. But what I am learning is something I never thought I would face at this time in my life—it’s up to me. Being single is new for me—unexpected, frightening and painful. I have learned that God is within us all and we need to call upon ourselves rather than to count on others or to cave in when things are not going our way.
I have a wise and wonderful mom, an amazing daughter, and great brothers who are here for me 100 percent in addition to my circle of friends, my books and my music. I also call upon the unending energy of this wonderful place called New York City.
As you grew your company, what, if anything, has held you back?
As I grew my company, one of the things that held me back was lack of money. It takes money to make money. When you reach for the stars, you need help.
Finding supportive people who believe in you and who want to be a part of your success is so important, and it takes time and desire. Plus, you need to be able to clearly show that your company/product/idea is worth their interest. When you think you have given 100 percent, keep giving. Don’t believe your own publicity. Don’t think you are “famous.” Don’t think you have ever done enough because you can NEVER do enough!