By Meg McCall | Updated: 03/23/2012 1:36:00 PM
Online booking can be a big pressure relief to your front desk, but some owners are still hesitant to test those waters. MINDBODY's Meg McCall eases those fears with these great Dos and Don'ts about online booking.
By Meg McCall | Updated: 11/29/2011 4:13:00 PM
With this exclusive blog, MINDBODY's Meg McCall offers a quick, self-assessment tool that identifies your salon's readiness for doing business in today's technology environment.
By Meg McCall | Updated: 09/10/2010 10:37:20 AM
Going to the salon is so much more than just getting your hair done. It's a chance to relax, hang out in a cool place, and catch up with a friend. A salon appointment is as much a social experience as it is a service. Atmosphere and personality are what separate one salon from another, and for this reason, a person's salon choice can be based as much on these attributes as on stylists' skills.
By Meg McCall | Updated: 06/24/2010 10:14:00 AM
The personal time and attention you give your clients is what keeps them coming back. You know their likes and dislikes (the more blonde the better!), their triumphs and failures, and even their plans for the weekend. The client-stylist bond is sacrosanct.