· Make sure you give them time to compose themselves, prior to escorting them to gather their personal belongings and vacate the building.
To avoid costly distractions, keep your current team happy... you want to have covered the following ahead of time:
· Make sure you have had prior contact in your monthly one-on-one meetings and had the chance to explain where expectations are not being matched or exceeded. Agree that if change does not occur, continued employment will not be possible in the foreseeable future. Keep documentation of every meeting/ warning, have a witness present, preferably their manager, or someone from your team that is well respected and can keep information confidential.
· Consult with a lawyer who specializes in human resource.
· Talk with your insurance agent; find out if you have any coverage on employee separation.
· Have your lawyer/ agent read your employee handbook, implement their recommendations.
· Have a format in place to document written warnings.
· Make sure all conversations and documentation remain private and confidential.
· An event as unpleasant as this, cannot and should not be rushed, plan on this meeting lasting at most between twenty to thirty minutes.
· Make sure you are in the right frame of mind, give yourself some time and think through how you plan to conduct this meeting.
· Remind yourself to remain always civil and professional, that the action you're about to take will ultimately benefit your team as well the individual you are meeting with.
Allan Labos has more than 30 years of beauty and style experience across the country and in Europe. He began his career under the tutelage of Vidal Sassoon in London and opened and managed Sassoon salons and schools in Los Angeles, San Francisco, Chicago and New York. For the past 25 years he has owned and operated Akari, a 20,000-square-foot business in Portland, Maine. Akari offers hair, nail and spa services and also includes a boutique, fitness center and medical spa.