·Invest in some books on the art of interviewing; there are also some apps that are useful. Perform some role playing exercises with your key team.
·Have an application form available online, as well as hard copies at the front desk, for those applying in person.
·Prior to conducting an interview, make sure a manager or senior team member is present, preferably the person who will be responsible for overseeing the candidate’s performance on a daily basis.
·Conduct your interview on time, in a private setting, and cap the meeting at a half hour or forty-five minutes—tops.
·Always give a tour of your facility with a focus on the department the applicant is applying to join.
·As you are heading into the interview, make sure you introduce the candidate to all the team members you encounter along the way.
·If the candidate is currently associated with a competitor, apply confidentiality up front and limit your questions to their own personal performance, skills and abilities. Never put the candidate in the awkward position of explaining the politics or business practices of your competitor.
·Ask open-ended questions and do not let the candidate respond in generalities. If you do not get an acceptable answer, rephrase your question in a different manner.
·Be prepared to be honest with the candidate if there are other applicants who are better qualified. In the long run, it is better to be realistic with candidates regarding their chances of being hired, so that they do not get their hopes up, or miss out on other existing opportunities more suitable to their skills.
·Make sure a candidate's certifications are current.
·If you know someone in your community for whom this candidate is better suited, feel free to refer your applicant to them. The favor will likely be returned in the future, and the referral could result in a good hire. Even if it isn’t at your business—it’s a win for us all.
·Once you have selected the most qualified individual, notify all the other candidates that the position has been filled and thank them for their time. However, keep their applications on file, just in case things do not work out with the new hire or a similar position becomes available in the near future.
Allan Labos has more than 30 years of beauty and style experience across the country and in Europe. He began his career under the tutelage of Vidal Sassoon in London and opened and managed Sassoon salons and schools in Los Angeles, San Francisco, Chicago and New York. For the past 25 years he has owned and operated Akari, a 20,000-square-foot business in Portland, Maine. Akari offers hair, nail and spa services and also includes a boutique, fitness center and medical spa.
Check out some of Allan's other blogs: