Our industry consists mostly of self-taught leaders—few of us possess formal MBAs in business. Instead, our limited skills are acquired through trial and error at the School of Hard Knocks. We depend on a mixture of limited courses provided by our vendors, peer-led training programs, and the occasional motivational seminar. In order to continually develop our leadership skills essential to our craft, this is not enough by far.
QUALITIES OF A GOOD LEADER
Effective Cheerleader: Possess the ability to motivate others to get excited and participate.
Willing: An effective leader is willing to give their time, energy, and dedication in order to inspire others to commit their all, to the vision of the brand and continually strive to deliver the best possible experience for the client.
An Inquisitive Visionary: Good leaders are open to new ways of approaching their business model, understanding that there might be better solutions that have yet to be explored in order to achieve current and future benchmarks.
An Efficient Communicator: Possesses the ability to share new ideas, eliminate the fear of change, implement protocols, stay on message, demonstrate how short-term steps, will lead to long term success
Playing the Part: Visualize yourself playing the part of a conductor, directing your team in the creation of beautiful music while still keeping all the players and instruments in sync.
Empower: Your team to support each other, step in when needed to support and further empower them when they stumble along their new journey.
A Life-long Learner: There is an art to celebrating and harnessing lessons from unavoidable mistakes. Some will be costlier than others, but you must learn to ride the lows in the same manner you ride the highs.
An Implementer of Change: To see the bigger picture, separate the woods from the trees, root down to the true source of a problem, and offer achievable solutions. Encourage your team to not be satisfied when something is substandard, but instead empower them to question the status quo and take the necessary steps to enliven tired routines.
Never Satisfied: Strong leaders are always pursuing excellence from their team and themselves—perfection should be seen as an inspirational zenith not easily attained. You are therefore always pushing the brand to a new level, striving to create and implement changes with the ultimate goal of your team's success always in mind.
Ability: The ability to tackle several projects at the same, ability to know, how to delegate others better suited in the implementation of current projects.