What celebrity has your favorite hairstyle?
Get to the Point: Dissect the style, and pick what elements you can achieve with that person’s hair.
Part of being a celebrity is having great hair, and part of being a great stylist is being able to translate celebrity hair to that of the everyday great woman. As it can often be difficult for a client to accurately describe what she is looking for in a great color and cut, ask her to share who in Hollywood has the best hair, and what specifically she loves about it. Hopefully, if your client has an adorable blonde pixie cut mirroring Michelle Williams or Carey Mulligan, she won’t start raving about how gorgeous Kim K’s dark flowing locks are. However, if your client has flowing locks and starts talking about Carey’s pixie, you will clearly know which direction you and your adventurous client may be headed.
Do you have any pictures that inspired you?
Get to the Point: a picture speaks a thousand words.
Just like a bob, this saying never goes out of style; it is simply modified to speak to the current generation. In order to assist in your client and you having the same vision about her hair, using pictures is a great way to identify the exact shade of red your client is dreaming about, or exactly what kind of layering she desires as she continues to grow her hair out. If you can create an opportunity to connect with your client on the phone prior to her first visit, ask her to bring in a couple pictures. If not, have a couple of hair magazines ready for her when she arrives in order to not consume too much time.
Just like first dates, first time consultations are impossible to predict, but by being prepared with these questions, in addition to other useful tips My Best Friend’s Hair provides (including an iPad app to help consultations), successful consultations can lead to long lasting, healthy, and happy hair relationships.
Danielle McDowell is the co-founder of MyBestFriendsHair.com, a site that connects clients with products, stylists and salons.