5. Tell the truth and keep your promesas. When you run tarde for an appointment, you broke a promise to a client; Get a reputacion for sincere recommendations. I never offered a service because of my casa payment, but because it looked bueno on the cliente, she could work with it and afford the maintenance.
Also obvious: tell the truth, and then you don’t have to recordar what you said. Best way is to escuchar much more than you speak. Let the client speak, it’s their nickel.
Hasta la vista,
Carlos Valenzuela, president of Carlos Valenzuela Resources, is a Latino marketing consultant, a licensed instructor, author, and motivational speaker.
Contact Carlos at www.getcarlos.com