Salon Business News

Super Storm Sandy: Millennium Push to Help Those in Need

Lauren Salapatek | November 7, 2012 | 12:56 PM

Super Storm Sandy left many areas devastated as it roared through the tri-state area recently.  Millennium Software, a NJ based company, is still trying to get everyone back on their feet.  “We are fortunate in that the ONLY thing we are dealing with are power outages and down phone lines,”  says founder and CEO John Harms. “Many people had their homes and belongings washed away.”  The company settled in the heart of Boonton New Jersey was without power, Internet or phone since Tuesday, the morning after Sandy’s wrath. 

Harms comments, “Once I realized my family and employees were safe I immediately took focus to our clients.  I needed a plan of action to support our thousands of clients around the world without having phone, Internet or power.” 

Fortunately, Millennium’s infrastructure allows their clients businesses to remain up and running even when Millennium’s office is not.“You never know what Mother Nature will bring and I’m so happy to say that even though Millennium’s corporate office was down, Millennium clients could function as normal,”says, Support Manager Andrew Clarke.  “Our immediate focus was getting back online to support these businesses.”

The 75-person employee company managed to assemble a small team of 10 to move servers out of the unpowered office and into an employee’s home.  “85 percent of our employees were without power and yet they still came out to help move servers and get on phones to contact our clients.  I can’t tell you how truly amazed I was," says John Harms.  The few employees that did have power opened their homes to those without power; warmth, a hot shower and a warm meal were the simple things they offered. “It was amazing to see the comradery of the staff coming together at homes to support our clients via live chat,” says Director of Operations, Matthew Scudder.

Today, Internet, phone lines and power are restored at the Millennium corporate office. All should seem normal but the fallen trees, 3-hour gas lines and most employees still in the dark make it much harder to resume completely as normal.  “I was so touched by the supportive comments we received through our social media outlets these past few days,” says John Harms.  “I am so grateful to be a part of this industry and I’mcommitted to giving back as much as possible.  There are millions of families in the tri-state area that are without homes, power, heat, food etc.  Please join us in providing relief to those in need.”

Facebook Comments

More from Salon Business News

Salon Today 200 The team at Rock Paper Scissor SalonSpa in Santa Fe, NM.
Salon Today 200

2017 Salon Today 200: Employee Education

Stacey Soble | December 3, 2016

For the most successful service providers, education is a career-long process. The best salons develop systems to strengthen the skills and confidnece of their newest team members, whicle encouraging their seasoned staff to continually stretch by brining education into the salon or supporting those who venture out to seek new skills. Find out which salons received top honors in the Salon Today 200 by developing strong education programs.

Marketing Social media-savvy Stylists Jamie Dana and Jay Wesley Olson are desiging Social Media Magic, a two-day workshop to help stylists, salon owners and managers develop a social media brand and cultivate a community.

Learn How to Create Social Media Magic

Stacey Soble | January 20, 2017

Stylists Jamie Dana and Jay Wesley Olson team up on a social media workshop that will help attendees avoid pitfalls, cultivate an online presence and develop their personal brand. Held at LBP Studios in Miami, Florida, the workshop is open to all and offers a number of dates to choose from.

Salon Today 200 When Ayla lost her hair during treatment for a rare form of leukemia, her sister and several members of her Brownie troop decided they wanted to donate hair to Wigs for Kids. The team at Impressions in Mequon, WI, made that happen, and here Ayla makes the first cut.
Salon Today 200

2017 Salon Today 200: Philanthropy

Stacey Soble | December 5, 2016

When salons and spas participate in community charities or organize their own philanthropic activity, they often are acting from the heart. But the goodwill generated from these activities serves as a powerful marketing tool and can propel both personal and professional growth. Here are our 2017 Salon Today 200 honorees in the category of Philanthropy.

Load More