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Management Practices

2016 Software and Technology Guide

Elizabeth Jakaitis | July 6, 2016 | 3:15 PM

Being an early-adopter of the latest technology is essential to creating a positive client experience. SALON TODAY presents this guide as a resource for any salon looking for management software or technology tools that can help strengthen their businesses. Scroll through or click on a brand in the list below to learn more about these technology resources.

APPINSTITUTE HAIR SALON APPS
appinstitute.com/hair-salon-apps
+1-888-808-4496
[email protected]
Newest Product/Feature: Aadvanced push-notification tool, which allows salon owners to schedule and target notifications to directly to their app users based on a variety of factors, including their location and interests or preferences.
Key Features: Booking system, push notifications, mobile coupons, digital stamp card, e-commerce management, location awareness management, gallery, unlimited content pages, quick call button, social media intergration, 100% brand control.

 

BIZLINK SALON SOFTWARE
bizlinkms.com
877-424-5093
[email protected]
Newest Product/Features: Unbooked marketing platform integration: the ability to sell unbooked appointment times online with instant links to social media pages.
Key Features: Multiple reports, online booking and automated marketing.

 

BOOKER
booker.com
866-966-9798
[email protected]
Newest Product/Features: Frederick (hirefrederick.com), a new customer engagement platform, uses AI to build a complete picture of a business and drive more repeat business. On average, Frederick generates 28 new appointments and recovers 3 lost clients each month for subscribers.
Key Features: Online booking and scheduling, client management, employee schedule and payroll, inventory management, reporting, social promotion, Facebook booking, mobile and tablet booking, point-of-sale, credit card processing, ecommerce, mobile payments, gift certificates, Booker mobile app, customer loyalty promotion software, email marketing, memberships and series, client surveys and Booker Customer App.

 

BOOKSY
biz.booksy.net
206-735-3553
[email protected]
Newest Product/Features: Recurring appointments, in-app live chat support and reception mode.
Key Features: App-based client booking, client database, staff calendar management, recurring appointments, in-app live chat support, contact client via app, vacation/time-off blocking and client blacklist.

 

CLIENTRAK! SALON & SPA SOFTWARE
clientrak.com
800-397-4582
Fax: 412-939-3393
[email protected]
Newest Product/Features: Mobile web app
Key Features: Complete salon management software with appointment scheduling, point-of-sale, inventory tracking, marketing, payroll, gift cards, credit card processing, marketing and appointment reminders.

 

DEMANDFORCE
demandforce.com
800-246-9853
Fax: 415-532-2800
[email protected]
Newest Product/Feature: Appointment booking on Google, enabling users to capture new clients and new appointments right from Google search. Decide which dates, times and services clients can book, free with a Demandforce subscription.
Key Features: Ready-to-go email promotions and newsletters, updated seasonally; automated appointment confirmations and voice reminders; text recall to remind clients of recommended services; survey and certified review collection and syndication to major review sites; social referrals to attract new clients; appointment booking on Yelp and Google.

 

ENVISION SALON & SPA SOFTWARE
envisionsalon.com
envisiongo.com
800-231-9445
[email protected]
Newest Product/Features: Performance Tracking is now available in the Envision Online Access mobile app, allowing salon owners and staff to quickly see their sales and key performance indicators while comparing them to where they were last year, last month or even the previous day.
Key Features: Desktop installed or Cloud-based software with schedule and point-of-sale, inventory and client management, extensive business reports, goal tracking, integrated marketing, online booking for staff and clients, and mobile solutions.

 

FREDERICK
hirefrederick.com
866-966-9798
[email protected]
Newest Product/Features: AI-powered feedback and reviews platform has a customizable review widget and connects to appointment books to encourage customers to spread the word about the salon. The system automatically captures customer feedback via email and text message after a recent visit, showcases curated positive reviews on salon’s website and gets more positive reviews on popular sites such as Yelp, Google and Facebook.
Key Features: Customer retention, fill last minute openings, fill slow days, limited-time specials, packages and memberships, rescue lost customers, remind clients to book again, text appointment reminders, automated customer feedback, NPS tracking, get more online reviews, referral programs.

 

GROUP 3 MARKETING
group3marketing.com
952-475-3269
Fax: 952-449-0403
[email protected]
Newest Product/Feature: CONNECTPlus, a flexible digital marketing platform customized for individual businesses.
Key Features: CONNECTPlus is a marketing automation system that pulls point-of-sale and demographic data nightly. Based on yesterday’s activity, the system automatically sends guests emails or texts based on preset triggers, welcoming new guests, thanking active guests and targeting at-risk guests who have not returned. Everything is custom designed to fit the look and feel of your salon and reporting is updated 24/7.

 

ICONNECT POS
iconnectpos.com
303-757-2800
[email protected]
Newest Product: iConnect Register
Key Features: Online booking, marketing, inventory management, commission management, AI analytics, resource management, customer management and employee scheduling.

 

INSIGHT SALON & SPA SOFTWARE
salon-software.com/25years
888-912-5254
Fax: 866-219-6883
[email protected]
Newest Product/Feature: Membership Module, offering membership durations from one month to ongoing (until cancelled); one-time billing and recurring billing cycles; benefits ranging from free services, purchase credits, and/or discounts; multi-client/family memberships with tiered pricing and separate or shared benefits; redemption restrictions such as frequency or day of week; exclusive benefits for members; option to carry over remaining benefits at the end of a billing period; ability to suspend memberships or to place them on hold; and calculation of “estimated remaining value” for refunding situations. 
Key Features: Appointment booking, client and staff management, inventory and services management, payroll and point-of-sale, reporting and automated marketing, online appointment booking, remote access and online backups, mobile applications and SMS text messaging, membership module, credit card and QuickBooks integration, multi-location and franchise management, and loyalty points.

 

KORVUE
korvue.com
866-567-8838
[email protected]
Newest Product/Feature: Advanced native mobile apps, service consultation tablet apps, new releases of Korvue Front Desk, Korvue Check-In, Korvue Checkout, and Korvue Concierge.
Key Features: Virtually limitless feature-set, fully customizable systems, client-facing online systems and mobile apps.

 

MIA – MY INTELLIGENT ASSISTANT
suretint.com
877-820-1656
[email protected]
Newest Product/Feature: Mia is a unique multi-platform  professional salon app designed to support artistry while providing amazing and measurable benefits to salons, colorists and their clients every day. 
Key Features: Mia captures, manages and records detailed client hair profiles and exact formulas. It sizes the exact amount of haircolor, developers or other chemicals to dispense for every service type, meaning less waste, more profits and a healthier working environment, as well as accurate, repeatable color results which boosts client retention and satisfaction.

 

MIKAL SEVEN
mikal-salon-software.com
800-448-5420
Fax: 513-528-8264
[email protected]
Newest Product/Feature: Mikal SEVEN, the brand’s latest JAVA-based version of the full MIKAL Salon and Spa system, works in the cloud or on-site, can be purchased, leased, or rented, and works on all JAVA-supported platforms.
Key Features: Appointment book that learns each operator’s booking times and prices and books clients from past booking history. Customer Loyalty Points program built into the system allowing points strategies for referrals, rebooks, double points days and times and does not have any revenue share costs. Works with many credit card platforms and does not require any one software company specified credit card merchant. JITA just in time appointment marketing contacts opt-in clients who want last minute appointment opportunities with no revenue share costs. Text message and email marketing for thank-you, birthday, referral, reminder, appointment confirmations and JITA with no per text costs. Gift Cards managed internally so no merchant processing costs. Online booking, employee mobile app booking, and tablet app booking for flexible and fast booking in any situation. Walk-In system for no-appointment salons. Membership billing and management with EFT processing at no additional costs. Spa multi-service and group booking system using proprietary SmartBook system. Full payroll analysis with ladder commissions, assistant charges, time clock, best of calculations and more. AutoPilot marketing that does all email and text message marketing automatically every day.

 

MILADYPRO
miladypro.com
800-008-7498 ext. 2700
[email protected]
Newest Product/Feature: The online Advanced Academy provides content for users to access 24/7 at a minimal cost, including technical videos, online courses, e-books, business tools and more.
Key Features: Diverse representation of blog contributors that tell it like it is and offer their take on the day-to-day insights that many stylists face in today’s salon environment; a variety of educational topics to choose from, with multiple pricing options, serving all levels of stylists and owners; web-based training videos, partnering with top industry talent such as Nick Arrojo, Charlie Price and John Simpson.

 

MILLENNIUM SALON AND SPA SOFTWARE
MEEVO
millenniumsi.com
888-813-2141
[email protected]
Newest Product/Feature: MillenniumGO and My Meevo Apps Online Booking for managing businesses on-the-go.
Key Features: Online booking, navigation center, monitoring station, appointment book as a profit center, key reports, revenue forecasting, consultative education, customized security and inventory wizards.

 

MINDBODY
mindbodyonline.com
877-755-4279
[email protected]
Newest Product/Feature: Updated Express iPad App allows salon managers and staff to run the front desk from an iPad. A mobile front desk provides the freedom to complete tasks and take transactions right at the chair or wherever it’s most convenient.
Key Features: Client scheduling and online booking, client relationship management, integrated payments processing, retail point-of-sale and inventory management, analytics and reporting, automated marketing tools, mobile apps for management and marketing, and the Mindbody consumer app.

 

ROSY SALON SOFTWARE
rosysalonsoftware.com
877-346-7679
[email protected]
Newest Product/Feature: Client Connect premium upgrade is designed to improve marketing for salons and spas though services such as enhanced text messages, automated emails, mass emails, rewards and referrals, client images and image library. 
Key Features: 100% Cloudbased software, online client scheduling, appointment scheduling, text and email confirmations, mobile access, inventory controls, product reservations, mobile web app, Facebook integration, reporting engine and point-of-sale.

 

SALON & SPA ULTIMATE
salonultimate.com
855-466-9332
Fax: 617-500-4143
[email protected]
Newest Product/Feature: BookedBy online booking and Salon & Spa Ultimate Scorecard App
Key Features: Hybrid point-of-sale system with both native desktop and online web environments with full and identical functionality in each; real-time booking platform compatible with multiple locations, multiple services and multiple clients; a retail and e-commerce platform with manufacturer integration; an integrated, intelligent marketing and mailing system; and a powerful reporting engine.

 

SALONBIZ
salonbizsoftware.com
888-809-2802
[email protected]
Newest Product/Feature: SalonBiz for tablets is improved with a new look and feel, increased performance (and speed), along with “Tap & Drop” technology for moving appointments. Free with a SalonBiz subscription. 
Key Features: Real-time online booking, which is free and easy for both the salon and clients to use, optimized for mobile, allows pre-payments and requires no calling to finalize bookings; mobile app books and monitors goals in real-time from a smartphone; ability to identify upgrade and retail opportunities via smartphone app; online gift card sales; real-time statistics to drive performance with the mobile app which gives access to salon’s numbers and the book; simplify marketing communications and get accurate reporting with single client database for multilocations; mobile check-out with tablet app; and inventory management.

 

SALON IRIS SOFTWARE
saloniris.com
800-527-7600
Fax: 734-943-6018
[email protected]
Newest Product/Feature: Salon Iris Version 12 for desktop allows clients to confirm appointments via text message, reducing no-shows and saving time. Its Dashboard feature summarizes key information about salon’s performance and what’s coming up today for easy business management. Salon Iris for cloud now includes payroll, email marketing, timeclock management and gift card sales support.
Key Features: Powerful mobile apps, online booking, automated text message and email reminders and notifications, two-way text confirmations, Facebook booking, client loyalty system, inventory management, payroll, automated email marketing, integrated credit card processing, extensive business reports, custom integrated gift card sales, point-of-sale system, QuickBooks integration.

 

SALONMONSTER
salonmonster.com
800-901-1001
[email protected]
Newest Product/Feature: new version of iPhone app
Key Features: Online booking, client management, sales tracking, performance reporting, client marketing tools, Facebook booking, automated email and text reminders, bookback/split-appointment handling, waiting list, color formula/service note tracking.

 

SALON TODAY: SALON LOYALTY APP
salontodaytoolkit.com
865-236-2787
[email protected]
Newest Product/Feature: Online booking in real-time for SalonBiz users and social media integration for image uploads to SALON TODAY websites.
Key Features: Social media integration with direct tie-in to SALON TODAY-provided websites. Customer control panel allows user to update imagery and content shown on the app, push notifications of specials or other messages, salon services and specials and consultation feature.

 

SALX
salx.ca
519-521-3606
[email protected]
Newest Product/Feature: Commissions and revenue reports in real time on mobile; 'Data Island' mode—when internet connection drops out, SalX keeps working. Once connectivity returns, all changes are synchronized automatically to all devices.
Key Features: Online booking through your website and/or social media pages and Facebook, automated communication with your clients, appointment scheduling, client management, inventory management, payroll and commissions, recurring appointments, multi-reception ready, international currency POS checkout, gift card management, client account balances, loyalty points program, insight revenue reporting/forecasting on services, products and staff, mobile app (iOS, Android & Windows) use, allowing personal schedule management (appointment creation & updates) and sales/commission reports in real time, anytime, anywhere!, Data Island keeps you working when your internet connection isn’t

 

SCHEDULICITY
schedulicity.com
877-582-0494
[email protected]
Newest Product/Feature: iPhone app for business
Key Features: Responsive design web application, email marketing, deal features (Deal Manager and Fill My Book), client management, business reports, multiple-service scheduling, automatic appointment reminders (email and text) and a no-show protection feature.

 

SHORTCUTS SOFTWARE
shortcuts.net
866-678-7324
Fax: 714-622-6660
[email protected]
Newest Product/Feature: mySALONapp provides salons, spas and barbers with their own client app, customized to suit their branding. Fully-integrated with Shortcuts, the mySALONapp helps businesses stay connected to their clients by providing instant access to news, specials and the ability to book or check in from anywhere.
Key Features: Appointment book, live online booking, two-way text confirmations, point-of-sale, End of Day Wizard, Walk-in Manager, client self-check-in (online or in-store), wait-time display board (realtime), stylist schedule access and booking via mobile or tablet, inventory management, employee management, client management, in-depth reporting, business KPI calculator, gift card manager, referral manager, automated email and SMS marketing, library of pre-built marketing templates, client ratings and reviews platform, customized salon client app, memberships, loyalty platform, security, automated online backups and integrated credit cards.

 

STX SOFTWARE
stxsoftware.com
800-766-4778
[email protected]
Newest Product: STX Beacon is a complete cloud-based management system that allows access from any device, anywhere.
Key Features: Appointment book, client records/history, refer-a-friend business builder, inventory management, branded email marketing, email/text appointment confirmation and reminders, point-of-sale payment acceptance and cloud-based complete mobility.

 

STYLESEAT
styleseat.com
[email protected]
Newest Product/Feature: StyleSeat’s advertising program, available to independent beauty professionals and salons, markets businesses and drives in new clients in return for a one-time referral fee.
Key Features: Online booking enables both salons and independent stylists to list their services, book appointments, communicate with clients and bill them through one platform. Clients are able to view top stylists and trends within their area and book day-of appointments.

 

STYLIEONE
gostylie.com
800-620-5195
[email protected]
Newest Product/Feature: Stylie One, an app for independent hairstylists, helping bring together their appointment book, client management, inventory, point-of-sale, bookkeeping, client notes, appointment confirmations, automated marketing and online appointment booking all into one easy-to-use application.
Key Features: Mobile app for on-the-go-access, point-of-sale and inventory management, credit card processing, online scheduling, salon relationship management through client profiles and easy automation including auto-receipts, appointment reminders, set-and-forget marketing campaigns and thank-you messages.

 

SUPERSALON
supersalon.com
888-458-1001
[email protected]
Newest Product/Feature: Mobile Apps for customer appointment booking
Key Features: Touch-screen systems, secure payment processing (EMV and PCI compliant) and cloud-based back office and centralized database.

 

VAGARO
vagaro.com
800-919-0157 ext. 1 for sales
[email protected]
Newest Product: Vagaro Pro App 
Key Features: Automatic email marketing (“Thank you” emails, birthday emails, etc.), service bundling, inventory management on-the-go, calendar syncing (with iCal, Google, Outlook), 24/7 online booking, email and text reminders for stylists and customers, credit card processing, reports and payroll, customer tracking, inventory management, website, social marketing and email marketing.

 

VERSUM
versum.com
+44-184-151-0006
[email protected]
Newest Product/Feature: Loyalty points and referral program; marketing automation with pre-built email and SMS campaigns; gift cards management; resource management.
Key Features: Web-based software with 24/7 access on any device, real-time online booking with a free salon website, appointment book, appointment history, automatic appointment reminders, “thank-you” messages, birthday wishes, name day wishes and appointment notifications, email and SMS marketing with customer filters and targeted campaigns, social media integration, build-in loyalty program, employee scheduling and management, real-time cash audit, advanced statistics and reports, customer retention stats, point of sale, resource management, commission management, Google Calendar and Google Analytics integration, to-do list, user activity log, customer data protection mode.

 

WEBOPENINGS
webopenings.com
646-736-1900
Fax: 866-44-2180
[email protected]
Newest Product/Feature: New point-of-sale software integrations enable many more spas and salons to fill their last-minute appointments through WebOpenings.
Key Features: Last-minute bookings, yield management, new customer acquisition and automated Facebook marketing.

 

ZEEZOR
zeezor.net
678-636-9900
Newest Product/Feature: ZeeZor now delivers educational and how-to content from product manufacturers direct to the stylists via a stationary, clickable banner at the bottom of our app. With the average stylist using the app 10 times per day, the clicks/impressions are substantial and drive sales for our salon customers. ZeeZor also provides a quick contest management platform for engaging salon teams and growing businesses.
Key Features: ZeeZor delivers real-time, customizable KPIs to the user’s phone— by salon location and by stylist. Enables gamification of contests driving overall stylist engagement and performance. Provides a medium for direct and specific feedback to stylists to recognize individual and team wins. Offers proven coaching strategies for using ZeeZor and if followed, double-digit gains are often the result.

 

ZENOTI
zenoti.com
877-481-7634
[email protected]
Newest Product/Feature: Custom reporting dashboards allow clients to build personalized reports. They get the data they need in the format they want and without delays or manual work.
Key Features: Scheduling and point-of-sale system; built-in email and text messaging communications; gift card capabilities; inventory management via one centralized database; rich analytics from high level to granular; scalable architecture for multi-location chains; mobile apps designed to empower managers, employees and end-consumer; data migration services including guest data, guest and treatment notes and critical historical data; reliable cloud software with 99.9% uptime since the first customer went live.

 

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