Close
Management Practices

Growth After a Walkout

Stacey Soble | September 8, 2015 | 10:57 AM

Every salon owner fears a walkout, and most will experience one at some point in their salon’s history. For Maggie DiFalco, owner of Maggie the Salon in Pembroke Pines, Florida, that dark day arrived in 2011, after five years of consistent growth. “We lost five of our top stylists and revenue dropped 40 percent,” DiFalco remembers.

Throwing in the towel wasn’t an option for DiFalco. Instead, she decided it was time to put everything she had learned in business classes, seminars, conferences and industry events to use—immediately.

Follow DiFalco’s journey as she brought on a new product line, strengthened her recruitment and training processes, rebuilt her team and fortified her customer service. Click here to read the entire article on neilltsp.com.  

Neill-TSP is a proud supporter of the SALON TODAY 200, and hosts the recognition party each year at its Serious Business event, which will be held January 31 through February 1 in the Saenger Theater in New Orleans. For additional information and to order tickets, visit seriousbusiness.net.

Facebook Comments

More from Management Practices

How to Fire a Stylist, and Advice on How to Avoid It

August 24, 2017

At Serious Business in January, a panel of four owners of multiple salons spoke to the audience about the power of will and how it has affected their careers. As successful salon owners, Van Council, David Wagner, Debra Penzone and Eveline Charles employ hundreds of stylists and support staff. They have seen it all, and offered the audience valuable advice on hiring a staff that will build up your business’s culture.

Management Practices
Management Practices

Six Things You Need to Know About Salon Lighting

Michele Pelafas | August 16, 2017

When it comes to salon design, the appropriate lighting is one of the most critical design factors and it can impact how your clients feel about your services and your salon. With this helpful blog, Salon Designer Michele Pelafas offers six valuable pointers when it comes to selecting and positioning your lighting.

Load More