OWNER: Neil Ducoff
Strategies offers owners top-quality business education that works. Our clients have notable improvements in productivity, profitability, employee retention and customer loyalty.
WHY WE’RE DIFFERENT: Strategies puts the emphasis on leadership, performance and growth, with concrete solutions for salon success in ever-changing times. Strategies is also the originator of the team-based pay compensation system for the beauty industry.
HOW WE WORK: Strategies offers a variety of programs for staff members of every level. Seminars are held throughout the year. We also do phone coaching and customized onsite seminars. It’s all about finding the right combination of programs for each business. Every client has different needs and goals. That’s why Strategies believes in customizing the program to the salon, and why our clients get results.
CATCH US AT: The Strategies Business Academy in Centerbrook, Connecticut. 2012 Incubator sessions: Jan. 8-11; April 1-4; June 10-13; Aug. 19-22; and Nov. 4-17. Incubator Grad Session: March 11-14 and Sept. 23-26. Beyond Being the Boss- Leading for Tomorrow: June 3-6. Salon & Spa Game-Planning Retreat: Sept. 30-Oct. 2. Extraordinary Guest Services: Feb. 5-6, May 20-21 and Oct. 14-15. Get Found Online: Feb. 26-27, Austin, Texas.
OUR ADVICE: If it needs to get done, get it done. No excuses, no blame, no compromise.
PROFIT TIP: Know your numbers, and make sure your staff knows their numbers. Have concrete goals and a map to get there. Your entire staff is responsible for profitability. Share the burden, share the achievement. And, always remember, profit is not cash!