Kassidy’s Salon and Spa Management
Consultants is the industry’s leading authority
in “Working Options,” with a
proven approach for business owners with
employees, booth renters and independent
contractor business structures. Kassidy’s
does this by reducing the three reasons
all businesses struggle: the lack of a legal
structure; the lack of a profi table structure
and the lack of a management structure.
Why we’re different: As a current
cosmetologist, salon owner and past spa
owner with more than 35 years experience, we
understand the industry’s challenges firsthand,
we relate on your level as a service provider
and management team when it comes to
running the everyday business.
How we work: We work with most of our
clients via email and phone consultations. We
only bill our clients for the time they require of
us. Our rate is $140 an hour. There are no long-term
contracts, but if we take on a project over
time, special pricing will be quoted.
Catch us at: At a variety of industry events—
all teaching dates are listed on our website,
kassidys.com under Seminar Calendar.
Our advice: “I have never seen an
owner do everything wrong or an owner do
everything right. Improvement is what keeps
us all challenged to be the best we can be in
business and personally.”
2011 wisdom: “To protect your financial
investment and yourself, every “i” needs to
be dotted and every “t” needs to be crossed
regarding your legal and management
structure. We see more audits, lawsuits and
unemployment filings coming our way.”
When it comes to a client building a long-term relationship with a salon, the level of service a guest receives can be more important than the precision of the haircut of the quality of the color. Customer service impacts the client's overall experience, and the salons and spas who deliver it during each and every visit boost their overall sales along with their client retention figures. Find out who made this year's Salon Today 200 list in Customer Service.
Pulp Riot, an innovative line of 16 creative demi-permanent colors, partners with Salon Centric on a distribution agreement that will help the new line reach stylists through stores and the distributor's sales team.
For the most successful service providers, education is a career-long process. The best salons develop systems to strengthen the skills and confidnece of their newest team members, whicle encouraging their seasoned staff to continually stretch by brining education into the salon or supporting those who venture out to seek new skills. Find out which salons received top honors in the Salon Today 200 by developing strong education programs.
These 2017 Salon Today 200 honorees understand that inventory control is a balanacing act. Run too low on product, and you miss valuable sales. Carry more than you need and you tie up cash that could be used in other areas of the salon. Find out who won honors for the inventory management.
While it's a service provider's job to take care of the client, it's a salon owner's job to take care of the team. Salons and spas that offer rewarding compensation and benefits packages and design transparent career paths retain valuable talent longer, which helps them grow the business faster.
When salons and spas participate in community charities or organize their own philanthropic activity, the often are acting from the heart. But the goodwill generated from these activities serves as a powerful marketing tool and can propel both personal and professional growth. Here are our 2017 Salon Today 200 honorees in the category of Philanthropy.
Meet the 2017 Salon Today 200 honorees in the field of Planned Profitability. By predicting and planning fo profit and keeping a vigilant watch over expenses, these owners are building sustainable salons and spas that stand strong without relying on their income as service providers.
Glittering chandeliers, marble stations, diamond-shaped mirrors and an overall feeling of opulence is what you will find when you walk into Zazu Salon’s 5th (new!) location in downtown Chicago. MODERN and SALON TODAY had the pleasure of doing a salon tour with them today. Flip through the gallery and see its elegance for yourself.
By embracing a revenue management system from the travel and hospitality industry, New York's Asandra Spa Lounge has grown to two locations and more than $5 million in sales. Discover how co-owners Gene and Paul Frisco use capacity planning to keep the appointment books full.
Salon Today blogger Jeff Grissler is back with a great column to spur conversation at your next staff meeting. He's amassed 10 bad habits that annoy clients, while offering suggestions on how to overcome each one.
In an effort to compete with the blowdry bars in his community and attract a new niche market, Adam Broderick teams up with Color Wow to develop his new AB Style Bar at his Southbury, Connecticut location.