Let’s Get Together As salons become more focused on business, staff meetings have become standard operating procedure. SALON TODAY recently conducted a brief online survey of a sample of owners from our ProView Panel to learn more about your gathering preferences. Seventy-four owners participated. Here are the results: Aside from daily huddles, how often do you conduct regular formal staff meetings?
Multiple times per week: 1%
Once a week: 7%
Once every other week: 4%
Once a month: 45%
Once a quarter: 15%
As necessary: 26%
Never: 2 %
How long do your staff meetings last?
Less than one hour: 12%
One hour: 42%
A few hours: 27%
Full day: 0%
As necessary: 19%
Do you work up a full agenda beforehand and follow it during the meeting?
Is attending the formal staff meeting required for all staff members?
Is there an educational component to your formal staff meetings?
Who runs the formal staff meeting?
Salon owner: 85%
Salon manager: 8%
Salon coach: 1%
Department heads: 6%
Is there some kind of employee recognition/reward component to the meeting?
What time of day do you conduct your meetings?
Before opening hours: 58%
After hours: 28%
On a day when the salon is closed: 14%
CLICK! Want to have your opinion heard? Sign up for the ProView Panel and provide feedback on salon products and industry trends. Enroll at salonproview.com.
Being a salon owner means managing the education of stylists, retention of staff, progress of profits and more. Inevitably, there are land mines in all of these areas and the path to success is not always clear. We've explored the Aveda Means Business blog and found stories of several salon owners who think outside the box to find solutions to common small-business struggles. Read about the areas where their businesses struggled and what they did to implement systems that work.
With a few hundred employees across three states, Robert Cromeans has gotten so good at reading individual staff member's performance data, he says he can predict how well they are doing in their personal lives, as well as at work.
Laura Ortmann and the management team at Ginger Bay Salons and Spas learn they can accomplish big goals more easily after they developed The Commitment List and started assigning goals and accountability to specific team members.
Business is always changing and salon owners need to know the next best practices if they don’t want to be left in the dust. Aveda Means Business has been sharing articles on the ways business is shifting between you and your staff, as well as you and your clients. These are the discussions to be involved in to stay ahead of the curve.
Salon ownership is about innovation; implementing new methods that will grow business and client satisfaction is key. At SALON TODAY, we're always on the lookout for accounts from salon owners on ways that they have made their business more efficient and profitable. Here are a collection of success stories gathered by Aveda Means Business which outline paths to gaining referrals, growing retail sales, implementing online booking and hiring smart.
Before she takes the stage at the Data-Driven Salon event in Atlanta June 25-26, Hair and Co. BKLYN's Allyson King shares her goal-setting process with her employees and it all starts with the big picture.
Salon Muse and Blow Dry Lounge in Louisville, Kentucky was getting close to closing its doors when owner Angela Nunn sought help from Summit Salon Business Center. Together they steadied the salon's cash flow, calmed its turnover, boosted sales by 90 percent, paid off the loan and gained a loyal staff. See how.
Whether you’re outfitting a whole new beauty operation or have decided your salon and spa needs a little rejuvenation, design can be fun but also frustrating. To lend a hand, top furniture manufacturers share their latest products and top salon and spa designers offer their best shopping tips.
Sometimes life gets so hectic we forget how important it is to take a break. A recent stay at a boutique hotel reminds Editor Stacey Soble to slow down and enjoy the journey--and she finds the escapist quality in many of this year's SALONS OF THE YEAR.
Although recent rains have alleviated immediate concern over drought, environmentalists warn that water shortages are a new reality. How does that impact a water-reliant industry like beauty? Learn what you can do to help.