Let’s Get Together As salons become more focused on business, staff meetings have become standard operating procedure. SALON TODAY recently conducted a brief online survey of a sample of owners from our ProView Panel to learn more about your gathering preferences. Seventy-four owners participated. Here are the results: Aside from daily huddles, how often do you conduct regular formal staff meetings?
Multiple times per week: 1%
Once a week: 7%
Once every other week: 4%
Once a month: 45%
Once a quarter: 15%
As necessary: 26%
Never: 2 %
How long do your staff meetings last?
Less than one hour: 12%
One hour: 42%
A few hours: 27%
Full day: 0%
As necessary: 19%
Do you work up a full agenda beforehand and follow it during the meeting?
Is attending the formal staff meeting required for all staff members?
Is there an educational component to your formal staff meetings?
Who runs the formal staff meeting?
Salon owner: 85%
Salon manager: 8%
Salon coach: 1%
Department heads: 6%
Is there some kind of employee recognition/reward component to the meeting?
What time of day do you conduct your meetings?
Before opening hours: 58%
After hours: 28%
On a day when the salon is closed: 14%
CLICK! Want to have your opinion heard? Sign up for the ProView Panel and provide feedback on salon products and industry trends. Enroll at salonproview.com.
It seems many salon and spa owners were more than ready to kick 2017 to the curb. Some of our Salon Today 200 honorees talk about why 2017 was such a tough year, and how that makes capturing an honor in 2018 so very sweet.
On the 12th Day of the 12 Days of the Salon Today 200, we wrap it all up with the second half of the 2018 honorees in Growth. These salons and spas worked hard to realize gross sales growth of 10.41% and above between 2015 and 2016. Meet these great salons!
On the 11th Day of the Salon Today 200, we celebrate the first half of the 2018 honorees in Growth. These salons and spas have learned to master a number of best business practices to continually grow their service and retail dollars.
On the 10th day of the 12 Days of the Salon Today 200, we celebrate the salons and spas that know a new client is silver, while a retained one is gold. These salons diligently developed programs to drive prebooking rates, referrals and retention.
On the 8th day of the 12 Days of the Salon Today 200, we celebrate the salons and spas who rally around retail, creating beautiful displays and enticing promotions, as well as answering clients' needs with education and recommendations.
On the 7th day of the 12 Days of the Salon Today 200, we celebrate the salons and spas who know inventory management is the supreme balancing act. Keep too much stock and their cash is tied up in the stockroom, keep too little and they miss valuable sales. Meet the 2018 honorees in Inventory Management.
On the 6th day of the Salon Today 200, we celebrate the salons and spas who lead with the heart, searching their communities for causes where their talent, time and money make the most positive change. Meet the ST200 honorees in the category of Philanthropy.
Meet the 2018 Salon Today 200 honorees in Employee Education. These salons constantly develop systems to strengthen the skills and confidence of their new team members, while encouraging and supporting their seasoned staff to continually stretch creatively.
On Day 4 of the 12 Days of the Salon Today 200, we introduce you to the savvy honorees in the Technology category. They've learned to leverage a variety of evolving technologies to reach their full potential and keep all salon systems running strong.
It's day 3 of the 12 Days of the Salon Today 200 and time to meet the superstars in customer service. These salons have mastered the art of elevating the salon and spa experience, which solidifies client loyalty and propels growth.