Going Monthly The current economic climate has salon owners studying their costs, resulting in many resisting additional investments in new equipment and furnishings. But making do with the status quo may be costing them more than they realize.
To help ease the decision about adopting a new software program, some companies offer subscription-based pricing that gives owners the option to pay a monthly fee as opposed to dropping the few grand necessary to purchase the program outright. For example, Harms Software offers customers its Millennium Professional Edition, including training, maintenance and technical support, credit card processing and monthly education, for $169 a month. For $189 a month, salon owners can subscribe to the Platinum Edition, which also includes advanced client loyalty programs, automated confirmation calls and What If forecasting software.
As the 1,000-square-foot Baden Salon Spa launched in Burlington, Ontario, this past August, its owner took advantage of Millennium’s subscription option. “Opening any new business in this economy is intimidating, and software is a big investment,” she says. “This was a way I could get the technology I need at a price I can afford.”
“The subscription option also is great for established salons considering switching software programs,” says founder John Harms. “About 85 percent of owners who purchase our software have used a different software program in the past. And since we’ll apply a portion of the monthly fee to the cost if an owner purchases the software outright after a year, the subscription pricing is almost like an interest-free loan.
After hearing Van Michael speak at Serious Business and the Data-Driven Salon Summit, salon owner Jennifer Bellau Baudier mystery shops on of his Van Council locations in Atlanta and comes home with a list of management ideas.
At Serious Business in January, a panel of four owners of multiple salons spoke to the audience about the power of will and how it has affected their careers. As successful salon owners, Van Council, David Wagner, Debra Penzone and Eveline Charles employ hundreds of stylists and support staff. They have seen it all, and offered the audience valuable advice on hiring a staff that will build up your business’s culture.
When it comes to salon design, the appropriate lighting is one of the most critical design factors and it can impact how your clients feel about your services and your salon. With this helpful blog, Salon Designer Michele Pelafas offers six valuable pointers when it comes to selecting and positioning your lighting.
At the recommendation of another salon, Birds Barbershops' Jayson Rapaport gets into a testing program for Facebook's new Workplace program and discovers a valuable new tool for communicating with the company's 180 employees scattered across nine locations.
At the Data-Driven Salon event, Van Council, co-owner of the Van Michael Salons and Spas in Atlanta, shares how he leverages data for everything, including helping team members and salon locations achieve goals and reach new compensation levels.
With a few hundred employees across three states, Robert Cromeans has gotten so good at reading individual staff member's performance data, he says he can predict how well they are doing in their personal lives, as well as at work.
Laura Ortmann and the management team at Ginger Bay Salons and Spas learn they can accomplish big goals more easily after they developed The Commitment List and started assigning goals and accountability to specific team members.
Before she takes the stage at the Data-Driven Salon event in Atlanta June 25-26, Hair and Co. BKLYN's Allyson King shares her goal-setting process with her employees and it all starts with the big picture.