Let’s face it—inauguration aside, it was a long, bleak winter. We are a nation in serious need of spring. Take advantage of the renewed sense of enthusiasm to revamp your business, re-engage your staff and reignite some sales. For April, consider this:
April 22 marks the 39th celebration of Earth Day. Observe it with an eco-conscious salon activity. Gather the team to pick up trash in the community, plant flowers outside the salon, or switch current bulbs to energy-efficient ones.
If your junior staff members are a little shaky in their conversation skills with upscale clientele, take steps to boost their cultural awareness. Offer each a stipend to take in a local play, lecture or art exhibit and give them something to talk about.
For clients staying closer to home, launch your own “Spring Break” with a specially priced collection of pampering services designed to give them a little getaway without the travel expenses.
As summer approaches, so does vacation season. Too many staff members off in one week equals a cash-flow problem for you. Institute a new vacation policy now where time-off has to be submitted and approved, and then stagger vacations throughout the season.
After hearing Van Michael speak at Serious Business and the Data-Driven Salon Summit, salon owner Jennifer Bellau Baudier mystery shops on of his Van Council locations in Atlanta and comes home with a list of management ideas.
At Serious Business in January, a panel of four owners of multiple salons spoke to the audience about the power of will and how it has affected their careers. As successful salon owners, Van Council, David Wagner, Debra Penzone and Eveline Charles employ hundreds of stylists and support staff. They have seen it all, and offered the audience valuable advice on hiring a staff that will build up your business’s culture.
When it comes to salon design, the appropriate lighting is one of the most critical design factors and it can impact how your clients feel about your services and your salon. With this helpful blog, Salon Designer Michele Pelafas offers six valuable pointers when it comes to selecting and positioning your lighting.
At the recommendation of another salon, Birds Barbershops' Jayson Rapaport gets into a testing program for Facebook's new Workplace program and discovers a valuable new tool for communicating with the company's 180 employees scattered across nine locations.
At the Data-Driven Salon event, Van Council, co-owner of the Van Michael Salons and Spas in Atlanta, shares how he leverages data for everything, including helping team members and salon locations achieve goals and reach new compensation levels.
With a few hundred employees across three states, Robert Cromeans has gotten so good at reading individual staff member's performance data, he says he can predict how well they are doing in their personal lives, as well as at work.
Laura Ortmann and the management team at Ginger Bay Salons and Spas learn they can accomplish big goals more easily after they developed The Commitment List and started assigning goals and accountability to specific team members.
Before she takes the stage at the Data-Driven Salon event in Atlanta June 25-26, Hair and Co. BKLYN's Allyson King shares her goal-setting process with her employees and it all starts with the big picture.